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--></style></head><body lang="EN-US" link="blue" vlink="purple"><div class="WordSection1"><p class="MsoNormal"><span style="color:#1f497d">I’ve actually had a Telstra (Salesforce) woman come to my door and say specifically “Your speed will be better because there’s less for it to travel to get to the exchange compared to your current provider”.</span></p>
<p class="MsoNormal"><span style="color:#1f497d"> </span></p><p class="MsoNormal"><span style="color:#1f497d">Basically, they’re on commission, so they’ll say pretty much all they can to make a sale.</span></p><p class="MsoNormal">
<span style="color:#1f497d"> </span></p><div><p class="MsoNormal"><span style="font-size:10.0pt;color:#1f497d">Kindest Regards,</span><span style="color:#1f497d"></span></p><p class="MsoNormal" style="margin-bottom:12.0pt">
<span style="font-size:10.0pt;color:#1f497d">Anthony Spruce</span><span style="color:#1f497d"></span></p><p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:10.0pt;color:#1f497d">Technical Support<br>
Servers Australia Pty Ltd</span></b><span style="color:#1f497d"></span></p><p class="MsoNormal"><span style="font-size:10.0pt;color:#1f497d"> </span><span style="color:#1f497d"></span></p><p class="MsoNormal"><span style="font-size:10.0pt;color:#1f497d">Phone: (02) 4307 4200</span><span style="color:#1f497d"></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1f497d">Fax: (02) 4307 4201</span><span style="color:#1f497d"></span></p><p class="MsoNormal"><span style="font-size:10.0pt;color:#1f497d">Network Ops: (02) 9037 4343</span><span style="color:#1f497d"></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1f497d">Web: </span><span style="font-size:10.0pt;color:#0070c0"> <u><a href="http://www.serversaustralia.com.au/"><span style="color:#0070c0">http://www.serversaustralia.com.au</span></a></u></span><span style="color:#1f497d"></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1f497d">Office Address: 2/2 Teamster Close, Tuggerah NSW 2259</span><span style="color:#1f497d"></span></p><p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;color:#1f497d">Postal Address: PO Box 3187, Tuggerah NSW 2259</span><span style="color:#1f497d"></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><img border="0" width="291" height="54" id="Picture_x0020_1" src="cid:image001.jpg@01CD2EA0.0144BEE0" alt="Description: Description: Description: Description: Description: serversaust-logo-vector.jpg"></span><span style="color:#1f497d"></span></p>
</div><p class="MsoNormal"><span style="color:#1f497d"> </span></p><div><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a> [mailto:<a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a>] <b>On Behalf Of </b>Sam<br>
<b>Sent:</b> Thursday, May 10, 2012 11:20 AM<br><b>To:</b> <a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br><b>Subject:</b> [AusNOG] Heavy Handed Sales Taticts by Bigswamp and Tel$tra</span></p></div>
</div><p class="MsoNormal"> </p><p class="MsoNormal"><span lang="EN-AU">We had a loss of a customer today who when I asked why they churned away, gave me the following response</span></p><p class="MsoNormal"><span lang="EN-AU"> </span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-AU" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">The data limit is the same, <span style="background:yellow">but the salesperson claims that the internet speed will be quicker as the Telstra exchange (only for their customers apparently) is closer to my house</span>.</span></p>
<p class="MsoNormal"><span lang="EN-AU">So is this a new ploy by Telstra to make such statements? </span></p><p class="MsoNormal"><span lang="EN-AU"> </span></p><p class="MsoNormal"><span lang="EN-AU"> </span></p><p class="MsoNormal">
<span lang="EN-AU">Sam</span></p></div></body></html>