We had a customer with major issues and all we could get out of Pacnet was:<div><br></div><div><blockquote type="cite" style>Dear Customer,<br><br>With reference to your <span class="il" style="background-image:initial;background-color:rgb(255,255,204)">Pacnet</span> Ticket Number XXXX, please be advised that the latency issue is due to a network event that is still ongoing at the moment. Our engineer is currently investigating the issue and we will revert back to you once we have any updates.</blockquote>

<div>But they wouldn't elaborate.... Wondering how wide it was.</div><div><br></div><div>...Skeeve</div><br><br><div class="gmail_quote">On Thu, Apr 12, 2012 at 13:46, Khan McDonald <span dir="ltr"><<a href="mailto:khan.mcdonald@cirruscomms.com.au">khan.mcdonald@cirruscomms.com.au</a>></span> wrote:<br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-AU" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">The old hit and run<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1f497d">Khan McDonald<b><br>

</b>Network Operations Analyst<br><br></span><span style="font-size:8.0pt;font-family:"Calibri","sans-serif""><u></u><u></u></span></p></div></div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>

<div><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a> [mailto:<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>] <b>On Behalf Of </b>Aaron Foote<br>

<b>Sent:</b> Thursday, 12 April 2012 11:56 AM<br><b>To:</b> Skeeve Stevens; <a href="mailto:ausnog@ausnog.net" target="_blank">ausnog@ausnog.net</a><br><b>Subject:</b> Re: [AusNOG] Pacnet Issues today?<u></u><u></u></span></p>

</div></div><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Can you elaborate please?<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a> [<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">mailto:ausnog-bounces@lists.ausnog.net</a>] <b>On Behalf Of </b>Skeeve Stevens<br>

<b>Sent:</b> Thursday, 12 April 2012 11:34 AM<br><b>To:</b> <a href="mailto:ausnog@ausnog.net" target="_blank">ausnog@ausnog.net</a><br><b>Subject:</b> [AusNOG] Pacnet Issues today?<u></u><u></u></span></p><p class="MsoNormal">

<u></u> <u></u></p><p class="MsoNormal">Anyone know what is happening with Pacnet today?<br clear="all"><u></u><u></u></p><div><div><div><p style="margin:0cm;margin-bottom:.0001pt"><b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif"">Skeeve Stevens, CEO</span></b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><u></u><u></u></span></p>

</div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif"">eintellego Pty Ltd</span><span style="font-size:10.5pt;font-family:"Calibri","sans-serif""><u></u><u></u></span></p>

</div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><a href="mailto:skeeve@eintellego.net" target="_blank">skeeve@eintellego.net</a> ; <a href="http://www.eintellego.net" target="_blank">www.eintellego.net</a><span style><u></u><u></u></span></span></p>

<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif"">Phone: 1300 753 383 ; Fax: (+612) 8572 9954<u></u><u></u></span></p><p style="margin:0cm;margin-bottom:.0001pt">

<span style="font-size:10.0pt;font-family:"Calibri","sans-serif"">Cell +61 (0)414 753 383 ; skype://skeeve<u></u><u></u></span></p><p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><a href="http://facebook.com/eintellego" target="_blank">facebook.com/eintellego</a><u></u><u></u></span></p>

<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><a href="http://twitter.com/networkceoau" target="_blank">twitter.com/networkceoau</a> ; <a href="http://www.linkedin.com/in/skeeve" target="_blank">www.linkedin.com/in/skeeve</a><u></u><u></u></span></p>

<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif"">PO Box 7726, Baulkham Hills, NSW 1755 Australia<u></u><u></u></span></p><div><p class="MsoNormal">

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</div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#002060">Juniper - Cisco – Brocade - IBM</span><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:#7f007f"><u></u><u></u></span></p>

</div></div></div><p class="MsoNormal"><u></u> <u></u></p></div></div></blockquote></div><br></div>