<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal> All, <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have been having trouble setting up a hwic-3g-hspa card. Can anyone here help with this?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’m trying to connect the HWIC into our private ipwan cloud using the Telstra.corp APN. <o:p></o:p></p><p class=MsoNormal>A direct connection to the internet works ok, using the Telstra.internet APN. But a soon as I cut over to Telstra.corp the card wont authenticate using PPP. <o:p></o:p></p><p class=MsoNormal>I have also tested login to Telstra.corp on my phone and it connects fine, so I know that the sim is set up correctly. It has to be something with the PPP settings and authentication. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>If anyone has any suggestions or docs on this they would be much appreciated, please email me offline. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Cheers,<o:p></o:p></p><p class=MsoNormal><b><span style='font-family:"Gill Sans MT","sans-serif";color:gray;mso-fareast-language:EN-AU'>Thomas Sulkiewicz<i><br></i></span></b><b><span style='font-size:8.0pt;font-family:"Gill Sans MT","sans-serif";color:gray;mso-fareast-language:EN-AU'>Senior Network Engineer<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial Black","sans-serif";color:#E10000;mso-fareast-language:EN-AU'>TOSHIBA (Aust) Pty Ltd | </span><span style='font-size:7.5pt;font-family:"Arial Black","sans-serif";color:#1F497D;mso-fareast-language:EN-AU'>Management Information Systems</span><span style='font-size:8.0pt;font-family:"Gill Sans MT","sans-serif";color:gray;mso-fareast-language:EN-AU'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Gill Sans MT","sans-serif";color:red;mso-fareast-language:EN-AU'>p: </span></b><span style='font-size:8.0pt;font-family:"Gill Sans MT","sans-serif";color:gray;mso-fareast-language:EN-AU'>+612 9887 6599</span><b><span style='font-size:8.0pt;font-family:"Gill Sans MT","sans-serif";color:red;mso-fareast-language:EN-AU'><o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Gill Sans MT","sans-serif";color:red;mso-fareast-language:EN-AU'>m:</span></b><span style='font-size:8.0pt;font-family:"Gill Sans MT","sans-serif";color:gray;mso-fareast-language:EN-AU'> +614 5000 4022<br></span><b><span style='font-size:8.0pt;font-family:"Gill Sans MT","sans-serif";color:red;mso-fareast-language:EN-AU'>f:</span></b><span style='font-size:8.0pt;font-family:"Gill Sans MT","sans-serif";color:gray;mso-fareast-language:EN-AU'> +61 2 9815 6285<br></span><b><span style='font-size:8.0pt;font-family:"Gill Sans MT","sans-serif";color:red;mso-fareast-language:EN-AU'>e:</span></b><b><span style='font-size:8.0pt;font-family:"Gill Sans MT","sans-serif";color:gray;mso-fareast-language:EN-AU'> </span></b><u><span style='font-size:8.0pt;font-family:"Gill Sans MT","sans-serif";color:blue;mso-fareast-language:EN-AU'><a href="mailto:tsulkiewicz@toshiba-tap.com"><span style='color:blue'>tsulkiewicz@toshiba-tap.com</span></a></span></u><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D;mso-fareast-language:EN-AU'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div>This message is for the named person's use only. It may contain confidential, proprietary or legally privileged information. No confidentiality or privilege is waived or lost by any mis-transmission. If you receive this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it and notify the sender. You must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this message if you are not the intended recipient. Toshiba Australia reserves the right to monitor all e-mail communications through its networks. Thank You."</body></html>