<div>This was totally a surprise to everyone in the Contact Centre, no one knew anything about it (Kind of the point as you'd imagine).</div><div><br></div><div>Really interested to see how this all plays out in the end, with iiNet moving our off net TW customers over to their DSLAMs I assume it'll either mean maintaining different sets of tools for the Chime services vs Agile or that those customers will be migrated in full to iiNet who will handle support. </div>
<div><br></div><div>In addition both ISP's do Fetch TV, game servers, national IP networks, VoIP and mobile data so in some instances I figure it wouldn't make sense to maintain separate product lines.</div><div><br>
</div><div>There are obviously many people who are going nuts on WP but until I hear otherwise it'll be business as usual for me personally and nothing is going to change at this point.</div><div><br></div><br clear="all">
Thanks,<div><br></div><div>Grant Moritz</div><div>Internode</div><div>Senior Customer Service Officer / IPv6 Specialist</div><br>
<br><br><div class="gmail_quote">On Thu, Dec 22, 2011 at 6:53 PM, Peter Tiggerdine <span dir="ltr"><<a href="mailto:ptiggerdine@gmail.com">ptiggerdine@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>Ha. That's epic.</div>
<div> </div>
<div>Awesome cornoring of the CSR.</div>
<div> </div>
<div>Some people aren't so bright.<br><br></div><div class="HOEnZb"><div class="h5">
<div class="gmail_quote">On Thu, Dec 22, 2011 at 1:56 PM, Steve Smith <span dir="ltr"><<a href="mailto:tarkasteve@gmail.com" target="_blank">tarkasteve@gmail.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT:#ccc 1px solid;MARGIN:0px 0px 0px 0.8ex;PADDING-LEFT:1ex" class="gmail_quote">Personally I had terrible experiences on a business connection (which I inherited when I joined a company). At one point they were down at the exchange for most of the day; turns out they didn't have SLAs, even on business plans. On another occasion they shaped us for going over the quota; we offered to pay for more data but they refused (transcript of the idiotic conversation I had with them here: <a href="https://plus.google.com/u/0/114877246484477251768/posts/ceJ357NEC9J" target="_blank">https://plus.google.com/u/0/114877246484477251768/posts/ceJ357NEC9J</a>). They may have improved, I've no idea; we moved to Internode as soon as possible.<br>
<br>Cheers,<br>Steve
<div>
<div><br><br>
<div class="gmail_quote">On 22 December 2011 16:25, Adam Gardner <span dir="ltr"><<a href="mailto:Adam.Gardner@vocus.com.au" target="_blank">Adam.Gardner@vocus.com.au</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT:#ccc 1px solid;MARGIN:0px 0px 0px 0.8ex;PADDING-LEFT:1ex" class="gmail_quote">
<div lang="EN-AU" vlink="purple" link="blue">
<div>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt">Not being a fanboy or anything, but I was a customer of iinet for 12 years and found them a pretty great ISP by and large.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt">A race to the bottom doesn’t seem a particularly fair comment?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif'">Kind Regards<u></u><u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif'">Adam Gardner<u></u><u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif'">GM Operations - Vocus Data Centres<u></u><u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif'">D | <a href="tel:%2B61%208%209216%206623" value="+61892166623" target="_blank">+61 8 9216 6623</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif'">M | <a href="tel:%2B61%20433%20955%20399" value="+61433955399" target="_blank">+61 433 955 399</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif'">Skype| agardner.perthix<u></u><u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif'">E | <a href="mailto:adam.gardner@vocus.com.au" target="_blank">adam.gardner@vocus.com.au</a> <u></u><u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="FONT-FAMILY:'Tahoma','sans-serif';FONT-SIZE:10pt" lang="EN-US">From:</span></b><span style="FONT-FAMILY:'Tahoma','sans-serif';FONT-SIZE:10pt" lang="EN-US"> <a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a> [mailto:<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>] <b>On Behalf Of </b>Peter Tiggerdine<br>
<b>Sent:</b> Thursday, 22 December 2011 1:25 PM<br><b>To:</b> <a href="mailto:ausnog@ausnog.net" target="_blank">ausnog@ausnog.net</a></span></p>
<div><br><b>Subject:</b> Re: [AusNOG] iiNet to Acquire Internode<u></u><u></u></div>
<p></p>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">It's a TPG vs iiNet maket with a race to the bottom.<u></u><u></u></p></div>
<div>
<div>
<div>
<p class="MsoNormal"> <u></u><u></u></p></div>
<div>
<p style="MARGIN-BOTTOM:12pt" class="MsoNormal">consumers calling ACCC...<u></u><u></u></p></div>
<div>
<p class="MsoNormal">On Thu, Dec 22, 2011 at 1:22 PM, Grahame Lynch <<a href="mailto:grahamelynch@commsdaymail.com" target="_blank">grahamelynch@commsdaymail.com</a>> wrote:<u></u><u></u></p>
<p class="MsoNormal">So who's left to buy now? Exetel? Macquarie? Who will strike next? Mr Malone or Mr Teoh? <u></u><u></u></p>
<div>
<div>
<p style="MARGIN-BOTTOM:12pt" class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">On 22 December 2011 12:19, Peter Tiggerdine <<a href="mailto:ptiggerdine@gmail.com" target="_blank">ptiggerdine@gmail.com</a>> wrote:<u></u><u></u></p>
<div>
<p class="MsoNormal">Explain why a number of key staff left a couple of months ago.<u></u><u></u></p></div>
<div>
<p class="MsoNormal"> <u></u><u></u></p></div>
<div>
<p style="MARGIN-BOTTOM:12pt" class="MsoNormal">I know it's early days, but I'm very apprehensive about this as an internode customer. I honestly hope ACCC takes a hard look at this.<u></u><u></u></p></div>
<div>
<div>
<div>
<p class="MsoNormal">On Thu, Dec 22, 2011 at 1:12 PM, Jesse Mahoney <<a href="mailto:jmahoney@staff.ventraip.com" target="_blank">jmahoney@staff.ventraip.com</a>> wrote:<u></u><u></u></p>
<p class="MsoNormal">That is huge, did not expect that.. <u></u><u></u></p>
<div>
<p class="MsoNormal"><br clear="all"><u></u><u></u></p>
<div>
<p class="MsoNormal">Regards,<br><br>Jesse Mahoney<u></u><u></u></p></div>
<div>
<p style="MARGIN-BOTTOM:12pt" class="MsoNormal">Level 2 Support Analyst<u></u><u></u></p></div>
<div>
<p class="MsoNormal">VentraIP Group (Australia) Pty Ltd<u></u><u></u></p></div>
<div>
<p class="MsoNormal">VentraIP (USA) LLC<u></u><u></u></p></div>
<div>
<p class="MsoNormal"><u></u> <u></u></p></div>
<div>
<p class="MsoNormal">phone. <a href="tel:%2B61%203%209024%205383" value="+61390245383" target="_blank">+61 3 9024 5383</a><u></u><u></u></p></div>
<div>
<p class="MsoNormal">facsimile. <a href="tel:%2B61%203%208080%206481" value="+61380806481" target="_blank">+61 3 8080 6481</a><u></u><u></u></p></div>
<div>
<p class="MsoNormal"><u></u> <u></u></p></div>
<div>
<p class="MsoNormal"><u></u> <u></u></p></div>
<div>
<p class="MsoNormal"><i>The contents of this email are strictly private and confidential unless otherwise noted and is intended for the marked recipients only. If you are not a marked recipient please disregard and delete this email.</i><u></u><u></u></p>
</div>
<p style="MARGIN-BOTTOM:12pt" class="MsoNormal"><br><br><u></u><u></u></p>
<div>
<p class="MsoNormal">On Thu, Dec 22, 2011 at 4:11 PM, Scott Howard <<a href="mailto:scott@doc.net.au" target="_blank">scott@doc.net.au</a>> wrote:<u></u><u></u></p>
<p style="MARGIN-BOTTOM:12pt" class="MsoNormal"><a href="http://www.asx.com.au/asxpdf/20111222/pdf/423gl75v07k006.pdf" target="_blank">http://www.asx.com.au/asxpdf/20111222/pdf/423gl75v07k006.pdf</a><span style="COLOR:#888888"><br>
<br> Scott<br><br></span><br>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><u></u><u></u></p>
</div>
<p class="MsoNormal"><u></u> <u></u></p></div>
<p style="MARGIN-BOTTOM:12pt" class="MsoNormal"><br>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><u></u><u></u></p>
</div>
<p class="MsoNormal"><u></u> <u></u></p></div></div>
<p style="MARGIN-BOTTOM:12pt" class="MsoNormal"><br>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><u></u><u></u></p>
</div>
<p class="MsoNormal"><u></u> <u></u></p></div></div></div>
<p class="MsoNormal"><u></u> <u></u></p></div></div></div></div><br>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br>
<a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><br><br></blockquote></div><br></div></div></blockquote></div><br>
</div></div><br>_______________________________________________<br>
AusNOG mailing list<br>
<a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br>
<a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><br>
<br></blockquote></div><br>