<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">I also see odd behaviour from iinet for domestic traffic when there is a problem upstream (HE). <div><br></div><div>Seems... odd.<br><div><div><br><div><div>On 04/10/2011, at 1:14 PM, Chris Macko wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div>Hi Gavin,<br><br>Clients report all fine, however are also asking how long these service<br>disruptions are anticipated to occur? <br><br>I can understand <a href="http://HE.NET">HE.NET</a> is experiencing problems internationally, why does<br>this blackhole traffic in Australia on these occasions? <br><br>Kind Regards,<br><br>Chris Macko<br>Managing Director<br>Interhost Pacific Pty Ltd t/a Intervolve <br><br>Support Phone<span class="Apple-tab-span" style="white-space:pre"> </span> 1300 664 574 / +61 8 8260 4237<span class="Apple-tab-span" style="white-space:pre"> </span><br>Sales Phone<span class="Apple-tab-span" style="white-space:pre"> </span> +61 3 9646 2060<span class="Apple-tab-span" style="white-space:pre"> </span><br>Accounts Phone<span class="Apple-tab-span" style="white-space:pre"> </span> +61 8 8260 4237<span class="Apple-tab-span" style="white-space:pre"> </span><br>Office Fax<span class="Apple-tab-span" style="white-space:pre"> </span> +61 8 8260 4312<span class="Apple-tab-span" style="white-space:pre"> </span><br> <span class="Apple-tab-span" style="white-space:pre"> </span> <span class="Apple-tab-span" style="white-space:pre"> </span><br>Sales Email<span class="Apple-tab-span" style="white-space:pre"> </span> <a href="mailto:sales@intervolve.com.au">sales@intervolve.com.au</a><span class="Apple-tab-span" style="white-space:pre"> </span><br>Support Email<span class="Apple-tab-span" style="white-space:pre"> </span> <a href="mailto:support@intervolve.com.au">support@intervolve.com.au</a><span class="Apple-tab-span" style="white-space:pre"> </span><br>Accounts Email<span class="Apple-tab-span" style="white-space:pre"> </span> <a href="mailto:accounts@intervolve.com.au">accounts@intervolve.com.au</a> <span class="Apple-tab-span" style="white-space:pre"> </span><br> <span class="Apple-tab-span" style="white-space:pre"> </span> <span class="Apple-tab-span" style="white-space:pre"> </span><br>Website<span class="Apple-tab-span" style="white-space:pre"> </span> <a href="http://www.intervolve.com.au">www.intervolve.com.au</a><span class="Apple-tab-span" style="white-space:pre"> </span><br> <span class="Apple-tab-span" style="white-space:pre"> </span> <span class="Apple-tab-span" style="white-space:pre"> </span><br> <span class="Apple-tab-span" style="white-space:pre"> </span> <span class="Apple-tab-span" style="white-space:pre"> </span><br>This email contains information that is confidential to the intended<br>recipient. It may also contain information, which is subject to legal<br>privilege. If you are not the intended recipient, you must not use, pass on<br>or copy this message. We also ask that you notify the sender by email or<br>telephone and destroy the original message. Thank you.<span class="Apple-tab-span" style="white-space:pre"> </span><br><br><br>-----Original Message-----<br>From: Gavin Tweedie [mailto:gtweedie@staff.iinet.net.au] <br>Sent: Tuesday, 4 October 2011 12:05 PM<br>To: Gary Buckmaster; 'Keiran Holloway'; Chris Macko<br>Cc: <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>Subject: RE: [AusNOG] Any Westnet NOC operator's onlist?Having<br>aroutingissueto one of your DSL customers...<br><br>Gary/Chris/Kiernan,<br><br>The routing issue should now be resolved, can you confirm if this is looking<br>better for you?<br><br>Gavin<br><br>-----Original Message-----<br>From: <a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a><br>[mailto:ausnog-bounces@lists.ausnog.net] On Behalf Of Gavin Tweedie<br>Sent: Tuesday, 4 October 2011 9:05 AM<br>To: <a href="mailto:cmacko@intervolve.com.au">cmacko@intervolve.com.au</a>; 'Keiran Holloway'; <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>Cc: 'Intervolve Support Team'<br>Subject: Re: [AusNOG] Any Westnet NOC operator's onlist?Having aroutingissue<br>to one of your DSL customers...<br><br>Ticket number to use with our NOC for this is 1747003. Currently being<br>investigated with priority.<br><br>Gavin<br><br>-----Original Message-----<br>From: <a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a><br>[mailto:ausnog-bounces@lists.ausnog.net] On Behalf Of Chris Macko<br>Sent: Tuesday, 4 October 2011 8:51 AM<br>To: 'Keiran Holloway'; <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>Cc: 'Intervolve Support Team'<br>Subject: Re: [AusNOG] Any Westnet NOC operator's onlist?Having aroutingissue<br>to one of your DSL customers...<br><br>A further email follow up received from Iinet NOC;<br><br>"Please be advised our upstream provider is experiencing issues, we are in<br>the process of performing routing changes."<br><br>Kind Regards,<br><br>Chris Macko<br>Managing Director<br>Interhost Pacific Pty Ltd t/a Intervolve <br><br>Support Phone<span class="Apple-tab-span" style="white-space:pre"> </span> 1300 664 574 / +61 8 8260 4237<span class="Apple-tab-span" style="white-space:pre"> </span><br>Sales Phone<span class="Apple-tab-span" style="white-space:pre"> </span> +61 3 9646 2060<span class="Apple-tab-span" style="white-space:pre"> </span><br>Accounts Phone<span class="Apple-tab-span" style="white-space:pre"> </span> +61 8 8260 4237<span class="Apple-tab-span" style="white-space:pre"> </span><br>Office Fax<span class="Apple-tab-span" style="white-space:pre"> </span> +61 8 8260 4312<span class="Apple-tab-span" style="white-space:pre"> </span><br> <span class="Apple-tab-span" style="white-space:pre"> </span> <span class="Apple-tab-span" style="white-space:pre"> </span><br>Sales Email<span class="Apple-tab-span" style="white-space:pre"> </span> <a href="mailto:sales@intervolve.com.au">sales@intervolve.com.au</a><span class="Apple-tab-span" style="white-space:pre"> </span><br>Support Email<span class="Apple-tab-span" style="white-space:pre"> </span> <a href="mailto:support@intervolve.com.au">support@intervolve.com.au</a><span class="Apple-tab-span" style="white-space:pre"> </span><br>Accounts Email<span class="Apple-tab-span" style="white-space:pre"> </span> <a href="mailto:accounts@intervolve.com.au">accounts@intervolve.com.au</a> <span class="Apple-tab-span" style="white-space:pre"> </span><br> <span class="Apple-tab-span" style="white-space:pre"> </span> <span class="Apple-tab-span" style="white-space:pre"> </span><br>Website<span class="Apple-tab-span" style="white-space:pre"> </span> <a href="http://www.intervolve.com.au">www.intervolve.com.au</a><span class="Apple-tab-span" style="white-space:pre"> </span><br> <span class="Apple-tab-span" style="white-space:pre"> </span> <span class="Apple-tab-span" style="white-space:pre"> </span><br> <span class="Apple-tab-span" style="white-space:pre"> </span> <span class="Apple-tab-span" style="white-space:pre"> </span><br>This email contains information that is confidential to the intended<br>recipient. It may also contain information, which is subject to legal<br>privilege. If you are not the intended recipient, you must not use, pass on<br>or copy this message. We also ask that you notify the sender by email or<br>telephone and destroy the original message. Thank you.<span class="Apple-tab-span" style="white-space:pre"> </span><br><br><br>-----Original Message-----<br>From: <a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a><br>[mailto:ausnog-bounces@lists.ausnog.net] On Behalf Of Chris Macko<br>Sent: Tuesday, 4 October 2011 11:18 AM<br>To: 'Keiran Holloway'; <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>Cc: 'Intervolve Support Team'<br>Subject: Re: [AusNOG] Any Westnet NOC operator's onlist?Having aroutingissue<br>to one of your DSL customers...<br><br>Hi Guys,<br><br>After talking to Iinet support staff, all that has been reported back to us<br>at this stage is known issue. Reference #114498182. <br><br>No other information provided from their support team at this stage. <br><br>Kind Regards,<br><br>Chris Macko<br>Managing Director<br>Interhost Pacific Pty Ltd t/a Intervolve <br><br>Support Phone<span class="Apple-tab-span" style="white-space:pre"> </span> 1300 664 574 / +61 8 8260 4237<span class="Apple-tab-span" style="white-space:pre"> </span><br>Sales Phone<span class="Apple-tab-span" style="white-space:pre"> </span> +61 3 9646 2060<span class="Apple-tab-span" style="white-space:pre"> </span><br>Accounts Phone<span class="Apple-tab-span" style="white-space:pre"> </span> +61 8 8260 4237<span class="Apple-tab-span" style="white-space:pre"> </span><br>Office Fax<span class="Apple-tab-span" style="white-space:pre"> </span> +61 8 8260 4312<span class="Apple-tab-span" style="white-space:pre"> </span><br> <span class="Apple-tab-span" style="white-space:pre"> </span> <span class="Apple-tab-span" style="white-space:pre"> </span><br>Sales Email<span class="Apple-tab-span" style="white-space:pre"> </span> <a href="mailto:sales@intervolve.com.au">sales@intervolve.com.au</a><span class="Apple-tab-span" style="white-space:pre"> </span><br>Support Email<span class="Apple-tab-span" style="white-space:pre"> </span> <a href="mailto:support@intervolve.com.au">support@intervolve.com.au</a><span class="Apple-tab-span" style="white-space:pre"> </span><br>Accounts Email<span class="Apple-tab-span" style="white-space:pre"> </span> <a href="mailto:accounts@intervolve.com.au">accounts@intervolve.com.au</a> <span class="Apple-tab-span" style="white-space:pre"> </span><br> <span class="Apple-tab-span" style="white-space:pre"> </span> <span class="Apple-tab-span" style="white-space:pre"> </span><br>Website<span class="Apple-tab-span" style="white-space:pre"> </span> <a href="http://www.intervolve.com.au">www.intervolve.com.au</a><span class="Apple-tab-span" style="white-space:pre"> </span><br> <span class="Apple-tab-span" style="white-space:pre"> </span> <span class="Apple-tab-span" style="white-space:pre"> </span><br> <span class="Apple-tab-span" style="white-space:pre"> </span> <span class="Apple-tab-span" style="white-space:pre"> </span><br>This email contains information that is confidential to the intended<br>recipient. It may also contain information, which is subject to legal<br>privilege. If you are not the intended recipient, you must not use, pass on<br>or copy this message. We also ask that you notify the sender by email or<br>telephone and destroy the original message. Thank you.<span class="Apple-tab-span" style="white-space:pre"> </span><br><br><br>-----Original Message-----<br>From: <a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a><br>[mailto:ausnog-bounces@lists.ausnog.net] On Behalf Of Keiran Holloway<br>Sent: Tuesday, 4 October 2011 10:40 AM<br>To: <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>Subject: Re: [AusNOG] Any Westnet NOC operator's onlist? Having<br>aroutingissue to one of your DSL customers...<br><br><blockquote type="cite">We're seeing the same occurrence from Iinet clients today to Sydney <br></blockquote><blockquote type="cite">services. We're simply getting blackholed on the other end of your <br></blockquote><blockquote type="cite">Pipe connection;<br></blockquote><br>We're seeing the same at the moment.<br><br><br>Regards,<br>Keiran Holloway<br><br><br>-- <br><br>Keiran Holloway<br>Chief Executive Officer<br><br>A view into the Anchor Engineroom : <a href="http://anchor.com.au/blog/">http://anchor.com.au/blog/</a><br>Solving your problems 24x7 : <a href="http://anchor.com.au/wiki/">http://anchor.com.au/wiki/</a><br><br>Anchor Systems Pty Ltd - Hosting Heavyweights Level 1, 230 Clarence ST<br>Sydney, NSW <a href="http://www.anchor.com.au">http://www.anchor.com.au</a> - <a href="mailto:support@anchor.com.au">support@anchor.com.au</a><br>Phone: 1300 883 979 - Fax: 02 8296 5199<br>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br>http://lists.ausnog.net/mailman/listinfo/ausnog<br><br><br>_______________________________________________<br>AusNOG mailing list<br>AusNOG@lists.ausnog.net<br>http://lists.ausnog.net/mailman/listinfo/ausnog<br><br><br>_______________________________________________<br>AusNOG mailing list<br>AusNOG@lists.ausnog.net<br>http://lists.ausnog.net/mailman/listinfo/ausnog<br>_______________________________________________<br>AusNOG mailing list<br>AusNOG@lists.ausnog.net<br>http://lists.ausnog.net/mailman/listinfo/ausnog<br><br><br>_______________________________________________<br>AusNOG mailing list<br>AusNOG@lists.ausnog.net<br>http://lists.ausnog.net/mailman/listinfo/ausnog<br></div></blockquote></div><br><div>
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