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<p class=MsoNormal><span style='color:#1F497D'>Hi Ryan<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>I have dealt with their NOC at
this email address, not sure whether it is the same as the one you have been
dealing with </span><a href="mailto:nocc-shift@akamai.com">nocc-shift@akamai.com</a><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Good Luck!<o:p></o:p></p>
<p class=MsoNormal>Paul<span style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> ausnog-bounces@lists.ausnog.net
[mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>Ryan Crouch<br>
<b>Sent:</b> Thursday, 22 September 2011 9:04 AM<br>
<b>To:</b> ausnog@ausnog.net<br>
<b>Subject:</b> [AusNOG] Any Akamai Contacts or some advice on dealing with
them?<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Morning Ausnog,<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>I am curious if there are any Akamai staff around that can
help me with how their system is handing out cluster selection. I know its via
DNS etc, but I have had the primary source cluster change on me 3 times this
year alone and it's starting to get a little bit annoying. I have once or twice
before logged tickets with their NOC only to have the query lost in the void.<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>Has anyone had any joy speaking with Akamai in locking down
which clusters they use/poll or at least selecting one that they will primarily
return DNS results for? I realise the system is 'smart' and is handing out
sources close to our network but the result is not ideal.<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>Thanks in advance,<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>-Ryan<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
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