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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Let’s get the facts straight here folks. Techs
<b><u>were not </u></b>turned away. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">We were advised that the VESDA system was currently in a state where it was not able to be disabled immediately and therefore, it was not safe to allow personnel
in to the DC in the off chance that the VESDA system triggered.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The DC operators were working with the relevant Fire System company to ensure the VESDA system in the DC was prior to letting personnel back in to the DC.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">DC Staff were extremely helpful and provided us with the information we needed in order to restore services in a timely manner whilst ensuring the safety of
equipment and personnel. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">When our team left the site, the site manager advised that the site was going to remain on Generator Power until such time that the Power Authority had satisfied
him that it was safe to return mains power to the site.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Regards,<br>
<br>
Greg Lipschitz <br>
</span><span style="font-size:7.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Director<br>
</span><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
Summ<b>it</b> IT Management<br>
</span><span style="font-size:7.0pt;font-family:"Calibri","sans-serif";color:#1F497D">A Division of The Summit Group (Australia) Pty Ltd<br>
</span><i><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D">‘</span></i><b><i><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:#3561C8">reach your peak’<br>
</span></i></b><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
Phone (Australia): 1300 049 749<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Phone (US & Canada): (321) 216 3844<br>
E-mail: </span><u><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:blue"><a href="greg@thesummitgroup.com.au">greg@thesummitgroup.com.au</a><br>
</span></u><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Internet: </span><u><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:blue"><a href="http://www.thesummitgroup.com.au/">http://www.thesummitgroup.com.au/</a><br>
</span></u><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Address: P.O. Box 3225<br>
Doncaster East,<br>
Melbourne, Australia<br>
3109<br>
<img border="0" width="700" height="60" id="Picture_x0020_1" src="cid:image001.png@01CB985B.A0D1A1D0" alt="Description: cid:3361880753_135876713"><br>
To see these services and more visit our website, </span><u><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:blue"><a href="http://www.thesummitgroup.com.au/">http://www.thesummitgroup.com.au/</a></span></u><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1E34FA"><br>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> ausnog-bounces@lists.ausnog.net [mailto:ausnog-bounces@lists.ausnog.net]
<b>On Behalf Of </b>Noel Butler<br>
<b>Sent:</b> Friday, 10 December 2010 10:52 AM<br>
<b>To:</b> ausnog@ausnog.net<br>
<b>Subject:</b> [AusNOG] pipe melb dc outage<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><a href="http://www.itnews.com.au/News/241281,pipe-dc2-data-centre-blacks-out.aspx">http://www.itnews.com.au/News/241281,pipe-dc2-data-centre-blacks-out.aspx</a><br>
<br>
The nice bit being "Sources told <i>iTnews</i> that customer techs were being turned away from entering the facility to check on their equipment immediately after the restoration of back-up power."
<o:p></o:p></p>
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