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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Let’s get the facts straight here folks. Techs
<b><u>were not </u></b>turned away. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">We were advised that the VESDA system was currently in a state where it was not able to be disabled immediately and therefore, it was not safe to allow personnel
 in to the DC in the off chance that the VESDA system triggered.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The DC operators were working with the relevant Fire System company to ensure the VESDA system in the DC was prior to letting personnel back in to the DC.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">DC Staff were extremely helpful and provided us with the information we needed in order to restore services in a timely manner whilst ensuring the safety of
 equipment and personnel. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">When our team left the site, the site manager advised that the site was going to remain on Generator Power until such time that the Power Authority had satisfied
 him that it was safe to return mains power to the site.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Regards,<br>
<br>
Greg Lipschitz <br>
</span><span style="font-size:7.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Director<br>
</span><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
Summ<b>it</b> IT Management<br>
</span><span style="font-size:7.0pt;font-family:"Calibri","sans-serif";color:#1F497D">A Division of The Summit Group (Australia) Pty Ltd<br>
</span><i><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D">‘</span></i><b><i><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:#3561C8">reach your peak’<br>
</span></i></b><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
Phone (Australia):    1300 049 749<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Phone (US & Canada): (321) 216 3844<br>
E-mail:      </span><u><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:blue"><a href="greg@thesummitgroup.com.au">greg@thesummitgroup.com.au</a><br>
</span></u><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Internet:   </span><u><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:blue"><a href="http://www.thesummitgroup.com.au/">http://www.thesummitgroup.com.au/</a><br>
</span></u><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Address:   P.O. Box 3225<br>
                  Doncaster East,<br>
                  Melbourne, Australia<br>
                  3109<br>
<img border="0" width="700" height="60" id="Picture_x0020_1" src="cid:image001.png@01CB985B.A0D1A1D0" alt="Description: cid:3361880753_135876713"><br>
To see these services and more visit our website, </span><u><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:blue"><a href="http://www.thesummitgroup.com.au/">http://www.thesummitgroup.com.au/</a></span></u><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1E34FA"><br>
</span><span style="font-size:7.0pt;font-family:"Calibri","sans-serif";color:#1F497D">This e-mail and any attachments are confidential and may be subject to legal or some other professional privilege.  They are intended solely for the attention and use of the
 named addressee(s).  They must not be disclosed to any person without authorisation.  If you are not a named addressee you must not use, disclose, retain or reproduce all or any part of the information contained in this e-mail or any attachments.  If you have
 received this email by mistake please notify the sender immediately by return email and delete or destroy all copies of the email.  Any confidentiality, privilege or copyright is not waived or lost because this email has been sent to you by mistake. Before
 opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited
 to re-supplying any affected attachments. Any representations or opinions expressed are those of the individual sender, and not necessarily those of Summit IT Management.</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> ausnog-bounces@lists.ausnog.net [mailto:ausnog-bounces@lists.ausnog.net]
<b>On Behalf Of </b>Noel Butler<br>
<b>Sent:</b> Friday, 10 December 2010 10:52 AM<br>
<b>To:</b> ausnog@ausnog.net<br>
<b>Subject:</b> [AusNOG] pipe melb dc outage<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><a href="http://www.itnews.com.au/News/241281,pipe-dc2-data-centre-blacks-out.aspx">http://www.itnews.com.au/News/241281,pipe-dc2-data-centre-blacks-out.aspx</a><br>
<br>
The nice bit being "Sources told <i>iTnews</i> that customer techs were being turned away from entering the facility to check on their equipment immediately after the restoration of back-up power."
<o:p></o:p></p>
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