<p> </p>
<p>It would certainly be worth upgrading the IOS to the latest version in case its a bug. I know we had issues when Telecom moved to ADSL2 in NZ due to a driver issue for the DSL chipset in 877's.</p>
<p>Cheers,</p>
<p>Bill</p>
<p><br />On Tue, 16 Nov 2010 18:03:57 +1100, Darren Moss <Darren.Moss@em3.com.au> wrote:</p>
<blockquote type="cite" style="padding-left:5px; border-left:#1010ff 2px solid; margin-left:5px; width:100%"><!-- html ignored --><!-- head ignored --><!-- meta ignored --><!-- meta ignored --><!-- meta ignored --><!-- /* Font Definitions */ @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} @font-face {font-family:"Berlin Sans FB"; panose-1:2 14 6 2 2 5 2 2 3 6;} @font-face {font-family:Verdana; panose-1:2 11 6 4 3 5 4 4 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0cm; margin-bottom:.0001pt; font-size:11.0pt; font-family:"Calibri","sans-serif";} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {mso-style-priority:99; color:purple; text-decoration:underline;} p.MsoAcetate, li.MsoAcetate, div.MsoAcetate {mso-style-priority:99; mso-style-link:"Balloon Text Char"; margin:0cm; margin-bottom:.0001pt; font-size:8.0pt; font-family:"Tahoma","sans-serif";} span.BalloonTextChar {mso-style-name:"Balloon Text Char"; mso-style-priority:99; mso-style-link:"Balloon Text"; font-family:"Tahoma","sans-serif";} span.EmailStyle19 {mso-style-type:personal; font-family:"Verdana","sans-serif"; color:black; font-weight:normal; font-style:normal; text-decoration:none none;} span.EmailStyle20 {mso-style-type:personal-reply; font-family:"Calibri","sans-serif"; color:#1F497D;} .MsoChpDefault {mso-style-type:export-only; font-size:10.0pt;} @page WordSection1 {size:612.0pt 792.0pt; margin:72.0pt 72.0pt 72.0pt 72.0pt;} div.WordSection1 {page:WordSection1;} -->
<div dir="ltr"><span class="902144706-16112010"><span style="color: #0000ff; font-family: Arial; font-size: x-small;">Hi Justin,</span></span></div>
<div dir="ltr"><span class="902144706-16112010"><span style="color: #0000ff; font-family: Arial; font-size: x-small;"> </span></span> </div>
<div dir="ltr"><span class="902144706-16112010"><span style="color: #0000ff; font-family: Arial; font-size: x-small;">We have more than 100 Cisco 87x units out there and they all work fine with no issues. The bulk of them are on Telstra Business Broadband connections.</span></span></div>
<div dir="ltr"><span class="902144706-16112010"><span style="color: #0000ff; font-family: Arial; font-size: x-small;"> </span></span> </div>
<div dir="ltr"><span class="902144706-16112010"><span style="color: #0000ff; font-family: Arial; font-size: x-small;">We *did* have an issue with the first release of Cisco 857 series routers, which was related to a firmware problem. Cisco was engaged, a firmware update was provided, and Telstra agreed to upgrade all our clients running the 857 series units to the new firmware.</span></span></div>
<div dir="ltr"><span class="902144706-16112010"><span style="color: #0000ff; font-family: Arial; font-size: x-small;"> </span></span> </div>
<div dir="ltr"><span class="902144706-16112010"><span style="color: #0000ff; font-family: Arial; font-size: x-small;">This resolved an issue where the DSL service would reset due to attentuation issue in the firmware, however the router would never reconnect.</span></span></div>
<div dir="ltr"><span class="902144706-16112010"><span style="color: #0000ff; font-family: Arial; font-size: x-small;"> </span></span> </div>
<div dir="ltr"><span class="902144706-16112010"><span style="color: #0000ff; font-family: Arial; font-size: x-small;">We were sometimes able to force a service reconnect by tearing down the tunnel between Telstra and the client site, however the best way to fix was to hard reset the router at each site, which was very painful and ended up consuming a full time person on our helpdesk to ring everyone and manage the restarts.</span></span></div>
<div dir="ltr"><span class="902144706-16112010"><span style="color: #0000ff; font-family: Arial; font-size: x-small;"></span></span> </div>
<div dir="ltr"><span class="902144706-16112010"><span style="color: #0000ff; font-family: Arial; font-size: x-small;">So to answer your question, on the 87x routers we have no issues, but on the 857 series units we had many issues until the firmware was upgraded.</span></span></div>
<div dir="ltr"><span class="902144706-16112010"><span style="color: #0000ff; font-family: Arial; font-size: x-small;"></span></span> </div>
<div dir="ltr"><span class="902144706-16112010"><span style="color: #0000ff; font-family: Arial; font-size: x-small;">Hope this helps.</span></span></div>
<div dir="ltr"><span class="902144706-16112010"><span style="color: #0000ff; font-family: Arial; font-size: x-small;"></span></span> </div>
<div dir="ltr"><span class="902144706-16112010"><span style="color: #0000ff; font-family: Arial; font-size: x-small;">Cheers.</span></span></div>
<div><span style="color: #0000ff; font-family: Arial; font-size: x-small;"></span> </div>
<p><span style="font-family: verdana; font-size: x-small;">Regards, <br /> <br /> <br /><strong>Darren Moss<br /></strong>General Manager<br />Australia and New Zealand<br /><br /><img src="cid:07d324f0444e948ba1ef524ac951b2ce@wjw.co.nz" alt="em3 People and Technology, Managed Technology Experts." /><br />[p] 1300 131 083 extension 105 [f] 03 9017 2287<br />[e] <a href="mailto:Darren.Moss@em3.com.au">Darren.Moss@em3.com.au</a> [w] <a href="http://www.em3.com.au/">www.em3.com.au</a></span><span style="font-family: verdana;"><br /><span style="font-size: x-small;">PO Box 2333, Moorabbin VIC 3189<br /><br /><strong>New Zealand</strong> Airedale Street, Auckland City<br />[p] 0800 888 285 </span><span style="font-family: verdana; font-size: x-small;">[f] 09 887 0273</span><span style="font-size: x-small;"><br /></span><span style="font-family: verdana;"><span style="font-size: x-small;">PO Box 39573, Howick 2045</span></span><span style="font-size: x-small;"> <br /><br /></span></span></p>
<div><span style="color: #0000ff; font-family: Arial; font-size: x-small;"></span> </div>
<span style="font-family: Verdana; font-size: x-small;"></span><span style="font-family: Verdana; font-size: x-small;"></span><br />
<div class="OutlookMessageHeader" dir="ltr" lang="en-us">
<hr />
<span style="font-family: Tahoma; font-size: x-small;"><strong>From:</strong> ausnog-bounces@lists.ausnog.net [mailto:ausnog-bounces@lists.ausnog.net] <strong>On Behalf Of </strong>Daniel Hooper<br /><strong>Sent:</strong> Tuesday, 16 November 2010 5:27 PM<br /><strong>To:</strong> ausnog@ausnog.net<br /><strong>Subject:</strong> Re: [AusNOG] Anyone run across any incompatibilities between Telstra's NEC DSLAM's and Cisco ADSL routers?<br /></span></div>
<div class="WordSection1">
<p class="MsoNormal"><span style="color: #1f497d;">Hi,<!-- o ignored --></span></p>
<p class="MsoNormal"><span style="color: #1f497d;"><!-- o ignored --> </span></p>
<p class="MsoNormal"><span style="color: #1f497d;">Seen something similar in Kalgoorlie WA about 5-6 years ago.<!-- o ignored --></span></p>
<p class="MsoNormal"><span style="color: #1f497d;"><!-- o ignored --> </span></p>
<p class="MsoNormal"><span style="color: #1f497d;">A provider had rolled out about 30-40 Cisco 8xx’s, unfortunately I didn’t know what DSLAM gear was in the exchanges but they quickly had us run around and deploy Dlink ADSL routers& return the cisco’s. <!-- o ignored --></span></p>
<p class="MsoNormal"><span style="color: #1f497d;"><!-- o ignored --> </span></p>
<p class="MsoNormal"><span style="color: #1f497d;">Later down the track the provider installed its own DSLAM’s so I never found out the cause of the problem. <!-- o ignored --></span></p>
<p class="MsoNormal"><span style="color: #1f497d;"><!-- o ignored --> </span></p>
<p class="MsoNormal"><span style="color: #1f497d;">Possibly it was just a large cock up on the providers behalf as I had plenty of other customers running on Telstra based DSLAM equipment with Cisco’s at the time and the provider had not applied a firmware update to the DSL interface.<!-- o ignored --></span></p>
<p class="MsoNormal"><span style="color: #1f497d;"><!-- o ignored --> </span></p>
<p class="MsoNormal"><span style="color: #1f497d;">It was just really odd though that they replaced the lot with DLINK’s and then rolled out their own DSLAM’s.<!-- o ignored --></span></p>
<p class="MsoNormal"><span style="color: #1f497d;"><!-- o ignored --> </span></p>
<p class="MsoNormal"><span style="color: #1f497d;">Regards,<!-- o ignored --></span></p>
<p class="MsoNormal"><span style="color: #1f497d;"><!-- o ignored --> </span></p>
<div>
<p class="MsoNormal"><span style="color: #c0504d;">Daniel Hooper </span><span style="color: #1f497d;">| Systems Administrator | Emerge Technologies | ph 08 9080 5100 | fax 08 9021 0222 | 3/72 Brookman St, Kalgoorlie WA, 6430 | </span><span style="color: #c0504d;"><a href="mailto:dhooper@emerge.net.au">dhooper@emerge.net.au</a></span><span style="color: #1f497d; font-size: 12pt;"><!-- o ignored --></span></p>
</div>
<p class="MsoNormal"><span style="color: #1f497d;"><!-- o ignored --> </span></p>
<div style="border-bottom: medium none; border-left: blue 1.5pt solid; padding-bottom: 0cm; padding-left: 4pt; padding-right: 0cm; border-top: medium none; border-right: medium none; padding-top: 0cm;">
<div>
<div style="border-bottom: medium none; border-left: medium none; padding-bottom: 0cm; padding-left: 0cm; padding-right: 0cm; border-top: #b5c4df 1pt solid; border-right: medium none; padding-top: 3pt;">
<p class="MsoNormal"><strong><span style="font-size: 10pt;">From:</span></strong><span style="font-size: 10pt;"> ausnog-bounces@lists.ausnog.net [mailto:ausnog-bounces@lists.ausnog.net] <strong>On Behalf Of </strong>Justin Twiss<br /><strong>Sent:</strong> Tuesday, 16 November 2010 2:05 PM<br /><strong>To:</strong> ausnog@ausnog.net<br /><strong>Subject:</strong> [AusNOG] Anyone run across any incompatibilities between Telstra's NEC DSLAM's and Cisco ADSL routers?<!-- o ignored --></span></p>
</div>
</div>
<p class="MsoNormal"><!-- o ignored --> </p>
<p class="MsoNormal"><span style="color: black; font-size: 9.5pt;"><!-- o ignored --> </span></p>
<p class="MsoNormal"><span style="color: black; font-size: 9.5pt;">Hi guys (&gals!)<!-- o ignored --></span></p>
<p class="MsoNormal"><span style="color: black; font-size: 9.5pt;"><!-- o ignored --> </span></p>
<p class="MsoNormal"><span style="color: black; font-size: 9.5pt;">Just wondering if anyone else has run across issues with ADSL reliability between Telstra’s NEC DSLAM’s and Cisco ADSL routers?<!-- o ignored --></span></p>
<p class="MsoNormal"><span style="color: black; font-size: 9.5pt;"><!-- o ignored --> </span></p>
<p class="MsoNormal"><span style="color: black; font-size: 9.5pt;">Got a client down in Henderson WA who’s having all sorts of reliability issues and Telstra have come back and advised that the Cisco ADSL router (877) is conflicting with the NEC gear in the Exchange…<!-- o ignored --></span></p>
<p class="MsoNormal"><span style="color: black; font-size: 9.5pt;"><!-- o ignored --> </span></p>
<p class="MsoNormal"><span style="color: black; font-size: 9.5pt;"><!-- o ignored --> </span></p>
<p class="MsoNormal"><span style="color: black; font-size: 9.5pt;">Personally, just sounds like Telstra’s trying to fob off the customer to me (given, if someone asked me for a reliable rock-solid ADSL router, I’d point them to the 877 (or above)) but just thought I’d double check before going to the hassle of configuring a non-cisco device for the site…<!-- o ignored --></span></p>
<p class="MsoNormal"><span style="color: black; font-size: 9.5pt;"><!-- o ignored --> </span></p>
<p class="MsoNormal"><span style="color: black; font-size: 9.5pt;"><!-- o ignored --> </span></p>
<p class="MsoNormal"><span style="color: black; font-size: 9.5pt;">Off-list responses are probably better and I’ll summarise to the list if it’s suitable to do so…<!-- o ignored --></span></p>
<p class="MsoNormal"><span style="color: black; font-size: 9.5pt;"><!-- o ignored --> </span></p>
<p class="MsoNormal"><span style="color: black; font-size: 9.5pt;"><!-- o ignored --> </span></p>
<p class="MsoNormal"><span style="color: black; font-size: 9.5pt;"><!-- o ignored --> </span></p>
<p class="MsoNormal"><span style="color: black; font-size: 9.5pt;">-JT<!-- o ignored --></span></p>
<p class="MsoNormal"><span style="color: black; font-size: 9.5pt;"><!-- o ignored --> </span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><strong><span style="color: #14294f; font-size: 10pt;">Justin Twiss</span></strong><span style="color: black; font-size: 12pt;"><br /></span><span style="color: #7d7d7d; font-size: 10pt;">Hosting Manager</span><span style="color: black; font-size: 12pt;"><!-- o ignored --></span></p>
<table class="MsoNormalTable" style="width: 100%;" border="0" cellpadding="0" width="100%">
<tbody>
<tr>
<td style="width: 51pt; padding: 0.75pt;" width="68">
<p class="MsoNormal"><span style="color: black; font-size: 12pt;"><img id="_x0000_i1025" src="cid:150218cb8c619314dc4bdcbe94bef4c0@wjw.co.nz" border="0" alt="Bekkers Logo" width="60" height="64" /><!-- o ignored --></span></p>
</td>
<td style="width: 390pt; padding: 0.75pt;" width="520">
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="color: #7d7d7d; font-size: 8pt;">Bekkers, 884 Beaufort Street, Inglewood, WA, 6052<br /><strong>Telephone:</strong> +618 9422 6777<br /><strong>Mobile: </strong>0405 555 044<br /><strong>Facsimile:</strong> +618 9272 6625<br /><span style="text-decoration: underline;"><a title="Click to send email to Justin Twiss" href="mailto:Justin.Twiss@bekkers.com.au"><span style="color: #7d7d7d;">Justin.Twiss@bekkers.com.au</span></a></span> | <span style="text-decoration: underline;"><a title="Click to visit our website" href="http://www.bekkers.com.au"><span style="color: #7d7d7d;">www.bekkers.com.au</span></a></span><!-- o ignored --></span></p>
</td>
<td style="padding: 0.75pt;"> </td>
</tr>
<tr>
<td style="padding: 0.75pt;">
<table class="MsoNormalTable" border="0" cellpadding="0">
<tbody>
<tr>
<td style="padding: 0.75pt;"> </td>
</tr>
</tbody>
</table>
</td>
<td style="padding: 0.75pt;"> </td>
<td style="padding: 0.75pt;"> </td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><!-- o ignored --> </p>
</div>
</div>
</blockquote>
<p> </p>