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<DIV dir=ltr align=left><SPAN class=902144706-16112010><FONT color=#0000ff
size=2 face=Arial>Hi Justin,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=902144706-16112010><FONT color=#0000ff
size=2 face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=902144706-16112010><FONT color=#0000ff
size=2 face=Arial>We have more than 100 Cisco 87x units out there and they all
work fine with no issues. The bulk of them are on Telstra Business Broadband
connections.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=902144706-16112010><FONT color=#0000ff
size=2 face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=902144706-16112010><FONT color=#0000ff
size=2 face=Arial>We *did* have an issue with the first release of Cisco 857
series routers, which was related to a firmware problem. Cisco was engaged, a
firmware update was provided, and Telstra agreed to upgrade all our clients
running the 857 series units to the new firmware.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=902144706-16112010><FONT color=#0000ff
size=2 face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=902144706-16112010><FONT color=#0000ff
size=2 face=Arial>This resolved an issue where the DSL service would reset due
to attentuation issue in the firmware, however the router would never
reconnect.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=902144706-16112010><FONT color=#0000ff
size=2 face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=902144706-16112010><FONT color=#0000ff
size=2 face=Arial>We were sometimes able to force a service reconnect by tearing
down the tunnel between Telstra and the client site, however the best way to fix
was to hard reset the router at each site, which was very painful and ended up
consuming a full time person on our helpdesk to ring everyone and manage the
restarts.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=902144706-16112010><FONT color=#0000ff
size=2 face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=902144706-16112010><FONT color=#0000ff
size=2 face=Arial>So to answer your question, on the 87x routers we have no
issues, but on the 857 series units we had many issues until the firmware was
upgraded.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=902144706-16112010><FONT color=#0000ff
size=2 face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=902144706-16112010><FONT color=#0000ff
size=2 face=Arial>Hope this helps.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=902144706-16112010><FONT color=#0000ff
size=2 face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=902144706-16112010><FONT color=#0000ff
size=2 face=Arial>Cheers.</FONT></SPAN></DIV>
<DIV><FONT color=#0000ff size=2 face=Arial></FONT> </DIV>
<P align=left><FONT size=2
face=verdana>Regards, <BR> <BR> <BR><STRONG>Darren
Moss<BR></STRONG>General Manager<BR>Australia and New Zealand<BR><BR><IMG
alt="em3 People and Technology, Managed Technology Experts."
src="http://www.em3.com.au/emailsig/em3-ManagedTechExperts.gif"><BR>[p] 1300 131
083 extension 105 [f] 03 9017 2287<BR>[e] <A
href="mailto:Darren.Moss@em3.com.au">Darren.Moss@em3.com.au</A> [w] <A
href="http://www.em3.com.au/">www.em3.com.au</A></FONT><FONT
face=verdana><BR><FONT size=2>PO Box 2333, Moorabbin VIC 3189<BR><BR><STRONG>New
Zealand</STRONG> Airedale Street, Auckland City<BR>[p] 0800 888 285 </FONT><FONT
size=2 face=verdana>[f] 09 887 0273</FONT><FONT size=2><BR></FONT><FONT
face=verdana><FONT size=2>PO Box 39573, Howick 2045</FONT></FONT><FONT size=2>
<BR><BR></FONT></FONT></P>
<DIV><FONT color=#0000ff size=2 face=Arial></FONT> </DIV><FONT size=2
face=Verdana></FONT><FONT size=2 face=Verdana></FONT><BR>
<DIV dir=ltr lang=en-us class=OutlookMessageHeader align=left>
<HR tabIndex=-1>
<FONT size=2 face=Tahoma><B>From:</B> ausnog-bounces@lists.ausnog.net
[mailto:ausnog-bounces@lists.ausnog.net] <B>On Behalf Of </B>Daniel
Hooper<BR><B>Sent:</B> Tuesday, 16 November 2010 5:27 PM<BR><B>To:</B>
ausnog@ausnog.net<BR><B>Subject:</B> Re: [AusNOG] Anyone run across any
incompatibilities between Telstra's NEC DSLAM's and Cisco ADSL
routers?<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=WordSection1>
<P class=MsoNormal><SPAN style="COLOR: #1f497d">Hi,<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d">Seen something similar in
Kalgoorlie WA about 5-6 years ago.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d">A provider had rolled out about
30-40 Cisco 8xx’s, unfortunately I didn’t know what DSLAM gear was in the
exchanges but they quickly had us run around and deploy Dlink ADSL routers&
return the cisco’s. <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d">Later down the track the
provider installed its own DSLAM’s so I never found out the cause of the
problem. <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d">Possibly it was just a large
cock up on the providers behalf as I had plenty of other customers running on
Telstra based DSLAM equipment with Cisco’s at the time and the provider had not
applied a firmware update to the DSL interface.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d">It was just really odd though
that they replaced the lot with DLINK’s and then rolled out their own
DSLAM’s.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d">Regards,<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"><o:p> </o:p></SPAN></P>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Berlin Sans FB','sans-serif'; COLOR: #c0504d">Daniel Hooper
</SPAN><SPAN
style="FONT-FAMILY: 'Berlin Sans FB','sans-serif'; COLOR: #1f497d">| Systems
Administrator | Emerge Technologies | ph 08 9080 5100 | fax 08 9021 0222 | 3/72
Brookman St, Kalgoorlie WA, 6430 | </SPAN><SPAN
style="FONT-FAMILY: 'Berlin Sans FB','sans-serif'; COLOR: #c0504d"><A
href="mailto:dhooper@emerge.net.au">dhooper@emerge.net.au</A></SPAN><SPAN
style="FONT-FAMILY: 'Berlin Sans FB','sans-serif'; COLOR: #1f497d; FONT-SIZE: 12pt"><o:p></o:p></SPAN></P></DIV>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"><o:p> </o:p></SPAN></P>
<DIV
style="BORDER-BOTTOM: medium none; BORDER-LEFT: blue 1.5pt solid; PADDING-BOTTOM: 0cm; PADDING-LEFT: 4pt; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; BORDER-RIGHT: medium none; PADDING-TOP: 0cm">
<DIV>
<DIV
style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0cm; PADDING-LEFT: 0cm; PADDING-RIGHT: 0cm; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt">
<P class=MsoNormal><B><SPAN
style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt"
lang=EN-US>From:</SPAN></B><SPAN
style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt" lang=EN-US>
ausnog-bounces@lists.ausnog.net [mailto:ausnog-bounces@lists.ausnog.net] <B>On
Behalf Of </B>Justin Twiss<BR><B>Sent:</B> Tuesday, 16 November 2010 2:05
PM<BR><B>To:</B> ausnog@ausnog.net<BR><B>Subject:</B> [AusNOG] Anyone run across
any incompatibilities between Telstra's NEC DSLAM's and Cisco ADSL
routers?<o:p></o:p></SPAN></P></DIV></DIV>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 9.5pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 9.5pt">Hi
guys (&gals!)<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 9.5pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 9.5pt">Just
wondering if anyone else has run across issues with ADSL reliability between
Telstra’s NEC DSLAM’s and Cisco ADSL routers?<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 9.5pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 9.5pt">Got
a client down in Henderson WA who’s having all sorts of reliability issues and
Telstra have come back and advised that the Cisco ADSL router (877) is
conflicting with the NEC gear in the Exchange…<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 9.5pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 9.5pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 9.5pt">Personally,
just sounds like Telstra’s trying to fob off the customer to me (given, if
someone asked me for a reliable rock-solid ADSL router, I’d point them to the
877 (or above)) but just thought I’d double check before going to the hassle of
configuring a non-cisco device for the site…<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 9.5pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 9.5pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 9.5pt">Off-list
responses are probably better and I’ll summarise to the list if it’s suitable to
do so…<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 9.5pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 9.5pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 9.5pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 9.5pt">-JT<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: black; FONT-SIZE: 9.5pt"><o:p> </o:p></SPAN></P>
<P style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"
class=MsoNormal><B><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #14294f; FONT-SIZE: 10pt">Justin
Twiss</SPAN></B><SPAN
style="FONT-FAMILY: 'Times New Roman','serif'; COLOR: black; FONT-SIZE: 12pt"><BR></SPAN><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #7d7d7d; FONT-SIZE: 10pt">Hosting
Manager</SPAN><SPAN
style="FONT-FAMILY: 'Times New Roman','serif'; COLOR: black; FONT-SIZE: 12pt"><o:p></o:p></SPAN></P>
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