<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><br><div><div>On 13/09/2010, at 1:52 PM, Keith Anderson wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite">
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Hi <span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; "><span class="Apple-style-span" style="color: rgb(21, 33, 246); font-size: 12px;"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; "><span class="Apple-style-span" style="color: rgb(21, 33, 246);
font-size: 12px;"><span class="Apple-style-span" style="border-collapse: separate; color: rgb(21, 33, 246);
font-family: Helvetica; font-size: 12px; font-style:
normal; font-variant: normal; font-weight: normal;
letter-spacing: normal; line-height: normal; orphans: 2;
text-indent: 0px; text-transform: none; white-space:
normal; widows: 2; word-spacing: 0px;"><span class="Apple-style-span" style="border-collapse:
separate; color: rgb(5, 97, 0); font-family: Helvetica;
font-size: 9px; font-style: italic; font-variant:
normal; font-weight: normal; letter-spacing: normal;
line-height: normal; orphans: 2; text-indent: 0px;
text-transform: none; white-space: normal; widows: 2;
word-spacing: 0px;"><span class="Apple-style-span" style="border-collapse: separate; color: rgb(5, 97,
0); font-family: Helvetica; font-size: 9px;
font-style: italic; font-variant: normal; font-weight:
normal; letter-spacing: normal; line-height: normal;
orphans: 2; text-indent: 0px; text-transform: none;
white-space: normal; widows: 2; word-spacing: 0px;"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; "><b>All<br>
<br>
What's the Cross connect fees at EQX now ? <br>
<br>
I don't know the install fee but $95.00 a month
+gst on goings seems very high for copper across
the room.<br></b></span></span></span></span></span></span></span></span></div></blockquote></div><div><br class="webkit-block-placeholder"></div><div><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><div><font class="Apple-style-span" face="'Andale Mono'" size="1"><span class="Apple-style-span" style="font-size: 9px; "><font class="Apple-style-span" face="Helvetica" size="3"><span class="Apple-style-span" style="font-size: 12px;">An old-school engineer retired from the company he'd spent most</span></font></span></font></div><div><font class="Apple-style-span" face="'Andale Mono'" size="1"><span class="Apple-style-span" style="font-size: 9px; "><font class="Apple-style-span" face="Helvetica" size="3"><span class="Apple-style-span" style="font-size: 12px;">of his career with. He'd spent several decades looking after a factory,</span></font></span></font></div><div><font class="Apple-style-span" face="'Andale Mono'" size="1"><span class="Apple-style-span" style="font-size: 9px; "><font class="Apple-style-span" face="Helvetica" size="3"><span class="Apple-style-span" style="font-size: 12px;">and knew every system in it inside and out.</span></font></span></font></div><div><font class="Apple-style-span" face="'Andale Mono'" size="1"><span class="Apple-style-span" style="font-size: 9px; "><font class="Apple-style-span" face="Helvetica" size="3"><span class="Apple-style-span" style="font-size: 12px;"><br></span></font></span></font></div><div><font class="Apple-style-span" face="'Andale Mono'" size="1"><span class="Apple-style-span" style="font-size: 9px; "><font class="Apple-style-span" face="Helvetica" size="3"><span class="Apple-style-span" style="font-size: 12px;">He enjoyed his retirement, and appreciated being away from the hustle</span></font></span></font></div><div><font class="Apple-style-span" face="'Andale Mono'" size="1"><span class="Apple-style-span" style="font-size: 9px; "><font class="Apple-style-span" face="Helvetica" size="3"><span class="Apple-style-span" style="font-size: 12px;">and bustle. His new leisure time gave him a new lease on life, and he found</span></font></span></font></div><div><font class="Apple-style-span" face="'Andale Mono'" size="1"><span class="Apple-style-span" style="font-size: 9px; "><font class="Apple-style-span" face="Helvetica" size="3"><span class="Apple-style-span" style="font-size: 12px;">lots of new pursuits to keep himself engaged.</span></font></span></font></div><div><font class="Apple-style-span" face="'Andale Mono'" size="1"><span class="Apple-style-span" style="font-size: 9px; "><font class="Apple-style-span" face="Helvetica" size="3"><span class="Apple-style-span" style="font-size: 12px;"><br></span></font></span></font></div><div><font class="Apple-style-span" face="'Andale Mono'" size="1"><span class="Apple-style-span" style="font-size: 9px; "><font class="Apple-style-span" face="Helvetica" size="3"><span class="Apple-style-span" style="font-size: 12px;">But unbeknownst to him, the machinery in his old factory </span></font></span></font>didn't have the </div><div>same staying power, and shortly after he left the company a fault developed.</div><div>The new engineer couldn't work out the problem. The production line was</div><div>halted, vendors were called in, lots of expensive head-scratching but no</div><div>solution. Everyone was pulling their hair out, customers were screaming,</div><div>pure corporate carnage. </div><div><br></div><div>The factory boss called up his old engineer. "Mate! We have a problem</div><div>with the plant!"</div><div><br></div><div>"That's bad for you," his ex-employee replied, "Why is it my problem?"</div><div><br></div><div>"We've tried everything. We can't fix it. Can we trouble you to come back</div><div>in to help us get back online? No expense spared!"</div><div><br></div><div>The engineer reluctantly agreed. He drove back into his old workplace,</div><div>stood on the factory floor for a few minutes quietly listening to the hum and</div><div>rhythm of the plant, then, barely hesitating, made a chalk mark on a pipe.</div><div>"Drill an inspection hole there, you'll find it's blocked. That's your problem," </div><div>then he left.</div><div><br></div><div>In his absence they drilled the hole, found the blockage, patched it</div><div>up and everything returned to normal. Brilliant result!</div><div><br></div><div>Several weeks later, the CFO hit the roof. The engineer had sent his</div><div>bill: "Rectification of machinery fault: $1,000,000." The matter was </div><div>escalated all the way to the CEO, who declared that there was no </div><div>possible way that 5 minutes of work could possibly be charged at a</div><div>million bucks, and demanded an itemized bill to get to the bottom of it.</div><div><br></div><div>The engineer sighed. "Fine," he said, "I'll send you an itemized bill."</div><div>Days later, it arrived, and it looked like this:</div><div><br></div><div>Callout fee<span class="Apple-tab-span" style="white-space:pre"> </span>$250</div><div>Travel @ $100 per hour<span class="Apple-tab-span" style="white-space:pre"> </span>$100</div><div>Piece of chalk<span class="Apple-tab-span" style="white-space:pre"> </span>$0.10</div><div>Knowing where to put the chalk mark<span class="Apple-tab-span" style="white-space:pre"> </span>$999,649.90</div><div><br></div><div>Total:<span class="Apple-tab-span" style="white-space:pre"> </span>$1,000,000</div><div><br></div><div><br></div><div><br></div><div><br></div><div><font class="Apple-style-span" face="'Andale Mono'" size="1"><span class="Apple-style-span" style="font-size: 9px; "><font class="Apple-style-span" face="Helvetica" size="3"><span class="Apple-style-span" style="font-size: 12px;"><br class="Apple-interchange-newline"></span></font>--</span></font></div><div><font class="Apple-style-span" color="#000000"><font class="Apple-style-span" face="'Andale Mono'"><font class="Apple-style-span" size="1"><span class="Apple-style-span" style="font-size: 9px; ">Mark Newton Email: <a href="mailto:newton@internode.com.au">newton@internode.com.au</a> (W)</span></font></font></font></div><div><font class="Apple-style-span" color="#000000"><font class="Apple-style-span" face="'Andale Mono'"><font class="Apple-style-span" size="1"><span class="Apple-style-span" style="font-size: 9px; ">Network Engineer Email: <a href="mailto:newton@atdot.dotat.org">newton@atdot.dotat.org</a> (H)</span></font></font></font></div><div><font class="Apple-style-span" color="#000000"><font class="Apple-style-span" face="'Andale Mono'"><font class="Apple-style-span" size="1"><span class="Apple-style-span" style="font-size: 9px; ">Internode Pty Ltd Desk: +61-8-82282999</span></font></font></font></div><div><font class="Apple-style-span" color="#000000"><font class="Apple-style-span" face="'Andale Mono'"><font class="Apple-style-span" size="1"><span class="Apple-style-span" style="font-size: 9px; ">"Network Man" - Anagram of "Mark Newton" Mobile: +61-416-202-223</span></font></font></font></div><div><font class="Apple-style-span" color="#000000"><font class="Apple-style-span" face="'Andale Mono'"><font class="Apple-style-span" size="1"><span class="Apple-style-span" style="font-size: 9px; "><br class="webkit-block-placeholder"></span></font></font></font></div></div></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></span><br class="Apple-interchange-newline"></span>
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