<div class="im">John</div><div class="gmail_quote"><div> </div><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;"><div class="im"><br>
</div>Haven't we already seen something like this, from the Government in the form of digital set-top box warning messages, and Service Providers in the form of "Freeview" ads?<br>
<font color="#888888"><br>
John<br></font></blockquote><div><br>Well with considerably longer transition periods and a less than stellar take up rate to date sure :-)<br><br>But with some big differences. No consumers have contracts with free to air TV companies. But in the telecom space there are literally hundreds of carriers and ISPs with existing contracts with end users on a paid basis.<br>
<br>Also with Freeview, the message is tightly integrated - it is a co-ordinated response between the government and a "cartel" of five networks.<br><br>Exactly how can the NBN Co or the federal government tightly integrate marketing and awareness campaigns with the telecom sector? Who is the telecom sector's Freeview? To the extent that NBN Co might delegate awareness raising to telcos won't this give rise to criticisms that it goes against the spirit of equivalence if Telstra is overly involved in those customer communications? Effectively the copper-NBN migration becomes a free marketing kick for Telstra?<br>
<br>I've had a look at how the Singapore NBN (which is free if you take it at first pass, subsequently chargeable) deals with this:<br><br><a href="http://www.opennet.com.sg/faq/">http://www.opennet.com.sg/faq/</a><br>
<br>It says of how to buy NBN services: "You can choose to subscribe to any service offered by any Retail Service
Provider over the fibre network. It is anticipated that SingNet,
StarHub, PacNet, M1 or any such providers may also offer their high
speed broadband services over the fibre network in the future"<br><br>I'm not suggesting these challenges are insurmountable but it has the potential to get very messy if the marketing and connection campaigns aren't tightly calibrated.<br>
<br><br><br> </div></div><br><br clear="all"><br>-- <br>Grahame Lynch<br>Ph/SMS: +668 1701 7664<br>Skype: grahame.lynch<br>URL: <a href="http://www.commsday.com">www.commsday.com</a><br>