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<BODY lang=EN-US link=blue vLink=purple>
<DIV dir=ltr align=left><SPAN class=611224523-17032010><FONT color=#0000ff
size=2 face=Arial>That's what I thought.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=611224523-17032010><FONT color=#0000ff
size=2 face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=611224523-17032010><FONT color=#0000ff
size=2 face=Arial>(it was a loaded question)</FONT></SPAN></DIV>
<DIV> </DIV>
<P align=left><FONT size=2
face=verdana>Regards, <BR> <BR> <BR><STRONG>Darren
Moss<BR></STRONG>General Manager<BR>Australia and New Zealand<BR>[p] 1300 131
083 [f] 03 9017 2287<BR>[e] <A
href="mailto:Darren.Moss@em3.com.au">Darren.Moss@em3.com.au</A> [w] <A
href="http://www.em3.com.au/">www.em3.com.au</A></FONT><FONT
face=verdana><BR><FONT size=2><BR><STRONG>em3 People and Technology | Managed
Technology Experts<BR></STRONG>postal: PO Box 2333, Moorabbin VIC
3189<BR><BR><STRONG>New Zealand</STRONG> Airedale Street, Auckland
City<BR>postal: PO Box 39573, Howick 2045<BR>[p] 09 887 0550 </FONT><FONT size=2
face=verdana>[f] 09 887 0273</FONT><FONT size=2><BR></FONT></FONT></P>
<DIV> </DIV><BR>
<DIV dir=ltr lang=en-us class=OutlookMessageHeader align=left>
<HR tabIndex=-1>
<FONT size=2 face=Tahoma><B>From:</B> Colwell, Scott
[mailto:scott.colwell@nn.com.au] <BR><B>Sent:</B> 2010-03-18 10:20
am<BR><B>To:</B> Darren Moss; James Braunegg; Damien Coxall<BR><B>Cc:</B>
ausnog@ausnog.net<BR><B>Subject:</B> RE: [AusNOG] So who broke the internet now
?<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=ltr align=left><SPAN class=836221223-17032010><FONT color=#0000ff
size=2 face=Arial>No. Changing a line card on an SDH add drop mux doesn't
normally even impact a single</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=836221223-17032010><FONT color=#0000ff
size=2 face=Arial>ISP.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=836221223-17032010><FONT color=#0000ff
size=2 face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=836221223-17032010><FONT color=#0000ff
size=2 face=Arial>Scott</FONT></SPAN></DIV><BR>
<BLOCKQUOTE
style="BORDER-LEFT: #0000ff 2px solid; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px"
dir=ltr>
<DIV dir=ltr lang=en-us class=OutlookMessageHeader align=left>
<HR tabIndex=-1>
<FONT size=2 face=Tahoma><B>From:</B> ausnog-bounces@lists.ausnog.net
[mailto:ausnog-bounces@lists.ausnog.net] <B>On Behalf Of </B>Darren
Moss<BR><B>Sent:</B> Tuesday, 16 March 2010 3:27 PM<BR><B>To:</B> James
Braunegg; Damien Coxall<BR><B>Cc:</B> ausnog@ausnog.net<BR><B>Subject:</B> Re:
[AusNOG] So who broke the internet now ?<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=ltr align=left><SPAN class=233212504-16032010><FONT color=#0000ff
size=2 face=Arial>Wow, so 1 maintenance activity by a single provider changing
a network interface caused all that uproar and poor international performance
between multiple service providers and their customers.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=233212504-16032010><FONT color=#0000ff
size=2 face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=233212504-16032010><FONT color=#0000ff
size=2 face=Arial>Can that be right ?</FONT></SPAN></DIV>
<DIV> </DIV>
<P align=left><FONT size=2
face=verdana>Regards, <BR> <BR> <BR><STRONG>Darren
Moss<BR></STRONG>General Manager<BR>Australia and New Zealand<BR>[p] 1300 131
083 [f] 03 9017 2287<BR>[e] <A
href="mailto:Darren.Moss@em3.com.au">Darren.Moss@em3.com.au</A> [w] <A
href="http://www.em3.com.au/">www.em3.com.au</A></FONT><FONT
face=verdana><BR><FONT size=2><BR><STRONG>em3 People and Technology | Managed
Technology Experts<BR></STRONG>postal: PO Box 2333, Moorabbin VIC
3189<BR><BR><STRONG>New Zealand</STRONG> Airedale Street, Auckland
City<BR>postal: PO Box 39573, Howick 2045<BR>[p] 09 887 0550 </FONT><FONT
size=2 face=verdana>[f] 09 887 0273</FONT><FONT size=2><BR></FONT></FONT></P>
<DIV><FONT color=#0000ff size=2 face=Arial></FONT> </DIV><BR>
<DIV dir=ltr lang=en-us class=OutlookMessageHeader align=left>
<HR tabIndex=-1>
<FONT size=2 face=Tahoma><B>From:</B> ausnog-bounces@lists.ausnog.net
[mailto:ausnog-bounces@lists.ausnog.net] <B>On Behalf Of </B>James
Braunegg<BR><B>Sent:</B> 2010-03-16 3:20 pm<BR><B>To:</B> Damien
Coxall<BR><B>Cc:</B> ausnog@ausnog.net<BR><B>Subject:</B> Re: [AusNOG] So who
broke the internet now ?<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Found
the source of the issue last night… Next Gen were doing some upgrades… which
went a little wrong… <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt">Dear
Customer,<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt">Please be advised the
following Emergency Planned Outage Works by Nextgen Network has been
scheduled.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt">This work is expected to
result in an outage to your service/s listed below.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt">Start
Date:
16/03/10
Start Time: 00:01 (AEDT)
<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt">Finish
Date:
16/03/10
Finish Time: 02:00 (AEDT) <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt">Description of Works:
<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt">Nextgen has organized an
emergency planned outage to replace the faulty card on one of the core
device. <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt">Your service listed above
will experience an outage of 30 minutes during the specified window.
<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt">Nextgen apologizes for any
inconvenience caused.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt">If you require any further
assistance please do not hesitate to call Nextgen SMC on 1800 099
299.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt">Regards<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Kindest
Regards<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><B><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">James
Braunegg<BR></SPAN></B><B><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #1f497d; FONT-SIZE: 8pt">W:</SPAN></B><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #1f497d; FONT-SIZE: 8pt">
1300 769 972 | <B>M:</B> 0488 997 207 |
<B>D:</B> (03) 9751 7616</SPAN><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #1f497d; FONT-SIZE: 8pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal><B><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #1f497d; FONT-SIZE: 8pt">E:</SPAN></B><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #1f497d; FONT-SIZE: 8pt">
<A
href="mailto:james.braunegg@micron21.com">james.braunegg@micron21.com</A>
| <B>ABN:</B> 85 126 029 203 <BR><BR><IMG
id=Picture_x0020_0 border=0 alt=M21.jpg src="cid:611224523@17032010-09DF"
width=250 height=39><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #1f497d; FONT-SIZE: 8pt"><BR></SPAN><SPAN
style="FONT-FAMILY: 'Verdana','sans-serif'; COLOR: #1f497d; FONT-SIZE: 8pt"
lang=EN-AU>This message is intended for the addressee named above. It may
contain privileged or confidential information. If you are not the intended
recipient of this message you must not use, copy, distribute or disclose it to
anyone other than the addressee. If you have received this message in error
please return the message to the sender by replying to it and then delete the
message from your computer.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt"><o:p> </o:p></SPAN></P>
<DIV
style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt">
<P class=MsoNormal><B><SPAN
style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt">From:</SPAN></B><SPAN
style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt"> Damien Coxall
[mailto:damien@dreamboat.id.au] <BR><B>Sent:</B> Tuesday, March 16, 2010 1:49
PM<BR><B>To:</B> James Braunegg<BR><B>Subject:</B> Re: [AusNOG] So who broke
the internet now ?<o:p></o:p></SPAN></P></DIV>
<P class=MsoNormal><o:p> </o:p></P>
<P style="MARGIN-BOTTOM: 12pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Trebuchet MS','sans-serif'; FONT-SIZE: 10pt">Hi
James,<BR><BR></SPAN><SPAN
style="FONT-FAMILY: 'Trebuchet MS','sans-serif'">There was nothing unusual in
my monitoring overnight, either with domestic / international transit or
overseas transmission.<BR><BR>Both Netspace and Primus live downstream of
Optus and from the looks of things so do you, so I can only guess the problem
lay there somewhere, even though I saw no issue with any of my data
interconnects with them.<BR><BR>Damien,<BR>Vocus.</SPAN><o:p></o:p></P>
<DIV>
<P class=MsoNormal>On Tue, Mar 16, 2010 at 1:20 AM, James Braunegg <<A
href="mailto:james.braunegg@micron21.com">james.braunegg@micron21.com</A>>
wrote:<o:p></o:p></P>
<DIV>
<DIV>
<P style="MARGIN-BOTTOM: 10pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: black">Hey all, did anyone
else see some international and some domestic ping times increase by 10x
around 12:12am this morning? Lasting for around 15 minutes ?</SPAN><SPAN
style="COLOR: black"><o:p></o:p></SPAN></P>
<P style="MARGIN-BOTTOM: 10pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: black">We saw some of our
outbound transit to “parts of the internet slow down” we routed around the
issues to resolve it.</SPAN><SPAN style="COLOR: black"><o:p></o:p></SPAN></P>
<P style="MARGIN-BOTTOM: 10pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: black">Also noticed people
are complaining from many ISP’s on whirlpool….. </SPAN><SPAN
style="COLOR: black"><o:p></o:p></SPAN></P>
<P style="MARGIN-BOTTOM: 10pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: black">From our monitoring
BGP was flapping around like a pig… its all seems fine now but mainly
interested to know what happen…</SPAN><SPAN
style="COLOR: black"><o:p></o:p></SPAN></P>
<P style="MARGIN-BOTTOM: 10pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: black">My guess some major
link went down… traffic went via redundant paths which couldn’t take all the
traffic hence the increased ping times…</SPAN><SPAN
style="COLOR: black"><o:p></o:p></SPAN></P>
<P style="MARGIN-BOTTOM: 10pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: black">So who’s cable broke
?</SPAN><SPAN style="COLOR: black"><o:p></o:p></SPAN></P>
<P style="MARGIN-BOTTOM: 10pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: black">Netspace
issues</SPAN><SPAN style="COLOR: black"><o:p></o:p></SPAN></P>
<P style="MARGIN-BOTTOM: 10pt" class=MsoNormal><SPAN style="COLOR: black"><A
href="http://forums.whirlpool.net.au/forum-replies.cfm?t=1404190"
target=_blank><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'">http://forums.whirlpool.net.au/forum-replies.cfm?t=1404190</SPAN></A><o:p></o:p></SPAN></P>
<P style="MARGIN-BOTTOM: 10pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: black">Optus
issues</SPAN><SPAN style="COLOR: black"><o:p></o:p></SPAN></P>
<P style="MARGIN-BOTTOM: 10pt" class=MsoNormal><SPAN style="COLOR: black"><A
href="http://forums.whirlpool.net.au/forum-replies.cfm?t=1404247"
target=_blank><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'">http://forums.whirlpool.net.au/forum-replies.cfm?t=1404247</SPAN></A><o:p></o:p></SPAN></P>
<P style="MARGIN-BOTTOM: 10pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: black">Primus
issues</SPAN><SPAN style="COLOR: black"><o:p></o:p></SPAN></P>
<P style="MARGIN-BOTTOM: 10pt" class=MsoNormal><SPAN style="COLOR: black"><A
href="http://forums.whirlpool.net.au/forum-replies.cfm?t=1404283"
target=_blank><SPAN
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<P class=MsoNormal><A name=1276232ede91def7__MailAutoSig><B><SPAN
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