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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Darren,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The MNF Wholesale and Retail platforms were down for Incoming
calls for around 1 hour and Incoming were down for in excess of 2 hours. I can
speak first hand from the Wholesale side through Symbio Networks and looking at
the threads on Whingepool looks like it impacted retail also.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Kindest Regards,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Nathan Brookfield<br>
<br>
<o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Systems Administrator<o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>IT Operations<br>
The One Provider Group Pty Ltd<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Direct: (02) 4307 4206<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Fax: (02) 4307 4201<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Network Ops: (02) 9037 4343<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Web: http://www.serversaustralia.com.au<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Office Address: 2/2 Teamster Close, Tuggerah NSW 2259<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Postal Address: PO Box 3187, Tuggerah NSW 2259<br>
<br>
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img width=500 height=106 id="_x0000_i1030"
src="cid:image001.png@01C9FB64.A0D16A70" alt="e-mail_signature"><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
ausnog-bounces@lists.ausnog.net [mailto:ausnog-bounces@lists.ausnog.net] <b>On
Behalf Of </b>Darren Moss<br>
<b>Sent:</b> Thursday, July 02, 2009 10:24 PM<br>
<b>To:</b> ausnog@ausnog.net; Nathan Brookfield (SAU)<br>
<b>Subject:</b> Re: [AusNOG] Equinix Outage<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Interesting MNF was out.</span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>We have 30 trunks and did not see any downtime today.</span><o:p></o:p></p>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Regards, <br>
<br>
<br>
<strong><span style='font-family:"Verdana","sans-serif"'>Darren Moss</span></strong><b><br>
</b>General Manager, Director<br>
[p] 1300 131 083 [f] 03 9017 2287<br>
[e] <a href="mailto:Darren.Moss@em3.com.au">Darren.Moss@em3.com.au</a> [w]
<a href="http://www.em3.com.au/">www.em3.com.au</a></span><span
style='font-family:"Verdana","sans-serif"'><br>
</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><br>
Reach me on extension 105.<br>
For technical support, please visit our website.<br>
<br>
<br>
<strong><span style='font-family:"Verdana","sans-serif"'>em3 People and
Technology | Managed Technology Experts</span></strong><b><br>
</b>Celebrating 10 Great Years of Service 1999-2009.<br>
postal: PO Box 2333, Moorabbin VIC 3189<br>
<br>
<strong><span style='font-family:"Verdana","sans-serif"'>New Zealand</span></strong>
Airedale Street, Auckland City<br>
postal: PO Box 39573, Howick 2045<br>
[p] 09 92 555 26 [f] 09 887 0273</span><span style='font-family:"Verdana","sans-serif"'>
</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>[m]
021 841 541<br>
<br>
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alt="em3 People and Technology | My Hosted Exchange | MailProtect"><br>
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</span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>This
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and you should notify the sender immediately by return email or by contacting
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those of em3 People and Technology Pty Ltd.</span><o:p></o:p></p>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=2 width="100%" align=center>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> ausnog-bounces@lists.ausnog.net
[mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>Nathan Brookfield<br>
<b>Sent:</b> 2009-07-02 10:20 pm<br>
<b>To:</b> ausnog@ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] Equinix Outage</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Joel,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Interesting, we have spoken with our Account Manager don’t you
worry. We have about 11 or so racks scattered around SY1 in clusters and
luckily we got away quite well today but I feel sorry for the others who didn’t
such as MNF/Symbio, PT, Optus etc.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Apparently the reports of SY2 issues were a mistake from the AP
NOCC<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Kindest Regards,<o:p></o:p></span></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'>Nathan Brookfield<o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Systems Administrator<o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>IT Operations<br>
The One Provider Group Pty Ltd<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Direct:
(02) 4307 4206<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Fax:
(02) 4307 4201<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Network Ops: (02) 9037 4343<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Web:
http://www.serversaustralia.com.au<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Office Address: 2/2 Teamster Close, Tuggerah
NSW 2259<o:p></o:p></span></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'>Postal
Address: PO Box 3187, Tuggerah NSW 2259<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img border=0 width=500 height=106 id="_x0000_i1027"
src="cid:image001.png@01C9FB64.A0D16A70" alt="e-mail_signature"><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> ausnog-bounces@lists.ausnog.net
[mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>Joel<br>
<b>Sent:</b> Thursday, July 02, 2009 10:10 PM<br>
<b>To:</b> ausnog@ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] Equinix Outage<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>well I guess it depends how many racks you
have at EQX...<br>
<br>
we have a number of racks in SYD1 in different parts of the building<br>
<br>
power issue has been in SYD1 only so far, and has taken rows of racks outs
during power outages<br>
<br>
if you go dig up some old threads on whingelpool you will even find links to
pictures... of blown fuse etc...<br>
<br>
you could say we have been unlucky but after 5 outages... hmmmm, <br>
<br>
luckly todays outage wasnt that bad, we have had couple of 3 hour outages
during business hours back in March<br>
<br>
for those that have racks at EQX and this was you first outage... get some
answers from your account managers to make sure this kind of crap doesnt happen
again.<br>
<br>
I know they are others on the this list that know of the 5 outages I am talking
about... they might have been more, I can only speak for the once that I know
of.<br>
<br>
ok time to go watch tennis :)<br>
<br>
regards<br>
Joel</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
<hr size=2 width="100%" align=center>
</span></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><strong><span style='font-size:
10.0pt;font-family:"Tahoma","sans-serif"'>From</span></strong><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>: "Nathan
Brookfield" <Nathan.Brookfield@serversaustralia.com.au><br>
<strong><span style='font-family:"Tahoma","sans-serif"'>Sent</span></strong>:
02 July 2009 20:56<br>
<strong><span style='font-family:"Tahoma","sans-serif"'>To</span></strong>:
ausnog@ausnog.net<br>
<strong><span style='font-family:"Tahoma","sans-serif"'>Subject</span></strong>:
Re: [AusNOG] Equinix Outage</span><span style='font-size:10.0pt;font-family:
"Arial","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>This would be the second I count in the past 12 months with the
first only being isolated to a small amount of racks, If you have had 5 in the
last 3 months then something is really wrong!</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Kindest Regards,</span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'>Nathan Brookfield</span><o:p></o:p></p>
<p class=MsoNormal><strong><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Systems Administrator</span></strong><o:p></o:p></p>
<p class=MsoNormal><strong><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>IT Operations</span></strong><b><span style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><br>
<strong><span style='font-family:"Calibri","sans-serif"'>The One Provider Group
Pty Ltd</span></strong></span></b><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Direct:
(02) 4307 4206</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Fax:
(02) 4307 4201</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Network Ops: (02) 9037 4343</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Web:
http://www.serversaustralia.com.au</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Office Address: 2/2 Teamster Close, Tuggerah
NSW 2259</span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'>Postal
Address: PO Box 3187, Tuggerah NSW 2259</span><o:p></o:p></p>
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<p class=MsoNormal><strong><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></strong><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
ausnog-bounces@lists.ausnog.net [mailto:ausnog-bounces@lists.ausnog.net] <strong><span
style='font-family:"Tahoma","sans-serif"'>On Behalf Of </span></strong>Joel<br>
<strong><span style='font-family:"Tahoma","sans-serif"'>Sent:</span></strong> Thursday,
July 02, 2009 8:43 PM<br>
<strong><span style='font-family:"Tahoma","sans-serif"'>To:</span></strong>
ausnog@ausnog.net<br>
<strong><span style='font-family:"Tahoma","sans-serif"'>Subject:</span></strong>
Re: [AusNOG] Equinix Outage</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hi
Guys,<br>
<br>
Not sure how many outages you guys have had at EQX<br>
<br>
>From my count this was the 5 power related outage at Equinix since March 09<br>
<br>
my home pc has better uptime than EQX currently.<br>
<br>
regards<br>
Joel</span><o:p></o:p></p>
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