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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Darren,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>MNF/Symbio may have a point of presence in Melbourne and your
trunks may not have been impacted by the interruptions to the Sydney presence,
if this is the case that restores some of my faith in Symbio.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Kindest Regards,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Nathan Brookfield<br>
<br>
<o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Systems Administrator<o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>IT Operations<br>
The One Provider Group Pty Ltd<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Direct: (02) 4307 4206<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Fax: (02) 4307 4201<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Network Ops: (02) 9037 4343<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Web: http://www.serversaustralia.com.au<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Office Address: 2/2 Teamster Close, Tuggerah NSW 2259<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Postal Address: PO Box 3187, Tuggerah NSW 2259<br>
<br>
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img width=500 height=106 id="_x0000_i1030"
src="cid:image001.png@01C9FB64.D10F9310" alt="e-mail_signature"><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
ausnog-bounces@lists.ausnog.net [mailto:ausnog-bounces@lists.ausnog.net] <b>On
Behalf Of </b>Darren Moss<br>
<b>Sent:</b> Thursday, July 02, 2009 10:24 PM<br>
<b>To:</b> ausnog@ausnog.net; Nathan Brookfield (SAU)<br>
<b>Subject:</b> Re: [AusNOG] Equinix Outage<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Interesting MNF was out.</span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>We have 30 trunks and did not see any downtime today.</span><o:p></o:p></p>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Regards, <br>
<br>
<br>
<strong><span style='font-family:"Verdana","sans-serif"'>Darren Moss</span></strong><b><br>
</b>General Manager, Director<br>
[p] 1300 131 083 [f] 03 9017 2287<br>
[e] <a href="mailto:Darren.Moss@em3.com.au">Darren.Moss@em3.com.au</a> [w]
<a href="http://www.em3.com.au/">www.em3.com.au</a></span><span
style='font-family:"Verdana","sans-serif"'><br>
</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><br>
Reach me on extension 105.<br>
For technical support, please visit our website.<br>
<br>
<br>
<strong><span style='font-family:"Verdana","sans-serif"'>em3 People and
Technology | Managed Technology Experts</span></strong><b><br>
</b>Celebrating 10 Great Years of Service 1999-2009.<br>
postal: PO Box 2333, Moorabbin VIC 3189<br>
<br>
<strong><span style='font-family:"Verdana","sans-serif"'>New Zealand</span></strong>
Airedale Street, Auckland City<br>
postal: PO Box 39573, Howick 2045<br>
[p] 09 92 555 26 [f] 09 887 0273</span><span style='font-family:"Verdana","sans-serif"'>
</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>[m]
021 841 541<br>
<br>
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</span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>This
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those of em3 People and Technology Pty Ltd.</span><o:p></o:p></p>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=2 width="100%" align=center>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> ausnog-bounces@lists.ausnog.net
[mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>Nathan Brookfield<br>
<b>Sent:</b> 2009-07-02 10:20 pm<br>
<b>To:</b> ausnog@ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] Equinix Outage</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Joel,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Interesting, we have spoken with our Account Manager don’t you
worry. We have about 11 or so racks scattered around SY1 in clusters and
luckily we got away quite well today but I feel sorry for the others who didn’t
such as MNF/Symbio, PT, Optus etc.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Apparently the reports of SY2 issues were a mistake from the AP
NOCC<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Kindest Regards,<o:p></o:p></span></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'>Nathan Brookfield<o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Systems Administrator<o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>IT Operations<br>
The One Provider Group Pty Ltd<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Direct:
(02) 4307 4206<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Fax:
(02) 4307 4201<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Network Ops: (02) 9037 4343<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Web:
http://www.serversaustralia.com.au<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Office Address: 2/2 Teamster Close, Tuggerah
NSW 2259<o:p></o:p></span></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'>Postal
Address: PO Box 3187, Tuggerah NSW 2259<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img border=0 width=500 height=106 id="_x0000_i1027"
src="cid:image001.png@01C9FB64.D10F9310" alt="e-mail_signature"><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> ausnog-bounces@lists.ausnog.net
[mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>Joel<br>
<b>Sent:</b> Thursday, July 02, 2009 10:10 PM<br>
<b>To:</b> ausnog@ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] Equinix Outage<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>well I guess it depends how many racks you
have at EQX...<br>
<br>
we have a number of racks in SYD1 in different parts of the building<br>
<br>
power issue has been in SYD1 only so far, and has taken rows of racks outs
during power outages<br>
<br>
if you go dig up some old threads on whingelpool you will even find links to
pictures... of blown fuse etc...<br>
<br>
you could say we have been unlucky but after 5 outages... hmmmm, <br>
<br>
luckly todays outage wasnt that bad, we have had couple of 3 hour outages
during business hours back in March<br>
<br>
for those that have racks at EQX and this was you first outage... get some
answers from your account managers to make sure this kind of crap doesnt happen
again.<br>
<br>
I know they are others on the this list that know of the 5 outages I am talking
about... they might have been more, I can only speak for the once that I know
of.<br>
<br>
ok time to go watch tennis :)<br>
<br>
regards<br>
Joel</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
<hr size=2 width="100%" align=center>
</span></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><strong><span style='font-size:
10.0pt;font-family:"Tahoma","sans-serif"'>From</span></strong><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>: "Nathan
Brookfield" <Nathan.Brookfield@serversaustralia.com.au><br>
<strong><span style='font-family:"Tahoma","sans-serif"'>Sent</span></strong>:
02 July 2009 20:56<br>
<strong><span style='font-family:"Tahoma","sans-serif"'>To</span></strong>:
ausnog@ausnog.net<br>
<strong><span style='font-family:"Tahoma","sans-serif"'>Subject</span></strong>:
Re: [AusNOG] Equinix Outage</span><span style='font-size:10.0pt;font-family:
"Arial","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>This would be the second I count in the past 12 months with the
first only being isolated to a small amount of racks, If you have had 5 in the
last 3 months then something is really wrong!</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Kindest Regards,</span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'>Nathan Brookfield</span><o:p></o:p></p>
<p class=MsoNormal><strong><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Systems Administrator</span></strong><o:p></o:p></p>
<p class=MsoNormal><strong><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>IT Operations</span></strong><b><span style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><br>
<strong><span style='font-family:"Calibri","sans-serif"'>The One Provider Group
Pty Ltd</span></strong></span></b><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Direct:
(02) 4307 4206</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Fax:
(02) 4307 4201</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Network Ops: (02) 9037 4343</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Web:
http://www.serversaustralia.com.au</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Office Address: 2/2 Teamster Close, Tuggerah
NSW 2259</span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'>Postal
Address: PO Box 3187, Tuggerah NSW 2259</span><o:p></o:p></p>
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<p class=MsoNormal><strong><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></strong><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
ausnog-bounces@lists.ausnog.net [mailto:ausnog-bounces@lists.ausnog.net] <strong><span
style='font-family:"Tahoma","sans-serif"'>On Behalf Of </span></strong>Joel<br>
<strong><span style='font-family:"Tahoma","sans-serif"'>Sent:</span></strong> Thursday,
July 02, 2009 8:43 PM<br>
<strong><span style='font-family:"Tahoma","sans-serif"'>To:</span></strong>
ausnog@ausnog.net<br>
<strong><span style='font-family:"Tahoma","sans-serif"'>Subject:</span></strong>
Re: [AusNOG] Equinix Outage</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hi
Guys,<br>
<br>
Not sure how many outages you guys have had at EQX<br>
<br>
>From my count this was the 5 power related outage at Equinix since March 09<br>
<br>
my home pc has better uptime than EQX currently.<br>
<br>
regards<br>
Joel</span><o:p></o:p></p>
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