[AusNOG] Building manager refuses entry to MDF

Matt Perkins matt at spectrum.com.au
Tue May 14 13:42:14 EST 2019

On a daily basses
and good luck getting anything back. It's there property. Move on and 
welcome to the NBN.

Oh and my dry humor aside it's helpful to have a check list of things to 
do before scheduling staff to attend site. We always contacts the 
building manager and provide insurance make an appointment etc.  Just 
showing up is bound to get them offside from the start.  This is their 
castle treating them like the king helps.


On 14/5/19 1:35 pm, Alex Moorhouse wrote:
> So I arranged for an MDF tech to do some jumpering after the NBN FTTB 
> tech completed their side. Should have been a 5 minute job, but the 
> building manager refused entry to our contracted tech and said we had 
> to use their preferred contractor. Now I am out of pocket for the 
> first visit and need to pay their contractor to visit again, not only 
> wasting money but also time and customer frustration.
> Has anyone come across this before? I believe I should be able to 
> invoice the body corp for the first visit as I doubt it is legal for 
> them to refuse entry to the MDF. Anyone have some legal codes/links I 
> can attach to my email to them?
> Thanks
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/* Matt Perkins
         Direct 1300 137 379        Spectrum Networks Ptd. Ltd.
         Office 1300 133 299        matt at spectrum.com.au
                                    Level 6, 350 George Street Sydney 2000
         Spectrum Networks is a member of the Communications Alliance & TIO

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