[AusNOG] Relocating an NBN connection within the same building

[Darren Moss]

Hi All,

We have a business NBN connection which needs to be moved from a cabinet in our office to a common cabinet where all carriers come into the building, then patched across.

They are about 10 metres apart on the same floor.

I am struggling to get our ISP or NBN to understand what needs to be done, we're just going round and round with them telling us we have 4 ports on our service and we can plug into any of those. Grrrr. NBN has a shared infrastructure in the common carrier room which we need to plug into (ie: we need to remove our NBN fibre box and plug into the NBN building based infrastructure).

Has anyone here moved an existing NBN fibre service from one room to another in the same building ?

Happy to hear your thoughts and suggestions on how best to achieve this.

Many thanks

Darren.
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