[AusNOG] FW: Telstra SIM Issues. Telstra.Internet & some private APN's.

Cole, Michael michaelc at tnsi.com
Fri Nov 2 11:39:58 EST 2018


Apparently Telstra lost their HLR connection (Jasper).
If devices are connected, they are ok. M2M SIMs.

If devices need to reconnect and re-authenticate, then they have a problem.

Telstra are trying to fix the connection issue.


From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Cole, Michael
Sent: Friday, 2 November 2018 11:31 AM
To: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Telstra SIM Issues. Telstra.Internet & some private APN's.

Affecting multiple customers, but not all their devices.
Looks like 3G only.
Nationwide.

Still working with Telstra.


From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Cole, Michael
Sent: Friday, 2 November 2018 9:55 AM
To: ausnog at lists.ausnog.net
Subject: [AusNOG] Telstra SIM Issues. Telstra.Internet & some private APN's.

Anyone experiencing issues with Telstra SIMs this morning?
Started around 7AM Sydney time.

Affecting our Telstra private APN's and stock Internet APN's.
Intermittent.  Not all devices.  Some able to connect for a few minutes and then disconnect.

Telstra saying it is related to the Cloud issue....



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