[AusNOG] Telstra mobile issues again?

Serge Burjak sburjak at systech.com.au
Mon May 21 20:13:20 EST 2018


On Vodafone a lot of landlines can't be called without a full area code , even if you are in the same state. A recorded message says that.

> On 21 May 2018, at 17:55, A <clonemeagain at gmail.com> wrote:
> 
> Actually I've had that for weeks and been escalating and escalating with Telstra.. so far no resolution, however I don't think it's related to todays outage.
> 
>> On Mon, 21 May 2018, 17:50 Christopher Hawker, <me at chrishawker.com.au> wrote:
>> Is anyone still getting issues with numbers "not [being] connected"? Just tried calling a few different numbers that weren't Telstra and it says they are not connected. Tried from a Samsung Galaxy Note 8 and a crappy burner phone to no avail.
>> 
>> CH.
>> From: AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of James Gray <james at gray.net.au>
>> Sent: Monday, May 21, 2018 12:58:37 PM
>> To: ausnog at ausnog.net
>> 
>> Subject: Re: [AusNOG] Telstra mobile issues again?
>> > 
>> > On 21 May 2018, at 11:29 am, Jim Woodward <jim at alwaysnever.net> wrote:
>> > 
>> > Hi All,
>> > 
>> > 
>> > Hobart, Tasmania - 3G and 4G down.. Emergency Calls Only as at 11:30am this morning.
>> > 
>> > On 21/05/2018 11:25 AM, Bradley Amm wrote:
>> >> 
>> >> <image.png>
>> >> 
>> >> 
>> >> 
>> >> 
>> >> ‌
>> >> 
>> >> On Mon, May 21, 2018 at 9:10 AM, Bradley Amm <brad at bradleyamm.com> wrote:
>> >> 
>> >> Needed this on a Monday morning. At least users can't call in. 
>> >> :)
>> >> 
>> >> Cant log calls if users cant call in :)
>> >> 
>> >> 
>> >> ‌
>> >> 
>> >> On Mon, May 21, 2018 at 9:08 AM, Cameron Murray <cameron.murray at gmail.com> wrote:
>> >> Latest Update:
>> >> 
>> >> Description: Suspected hardware issue are affecting 3G and 4G customers nationally, under investigation with ETR unknown.
>> >> 
>> >> On Mon, May 21, 2018 at 10:54 AM, Matthew Smee <matthew.smee at sydney.edu.au> wrote:
>> >> Seems this was posted 2 mins before our emails here, must be a busy Monday :)
>> >> 
>> >>  
>> >> https://www.gizmodo.com.au/2018/05/telstras-having-another-outage/
>> >> 
>> >>  
>> >> 
>> >>  
>> >> From: AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Jacob Bisby <ausnog at jdmnet.com.au>
>> >> Organization: JDM Networks
>> >> Date: Monday, 21 May 2018 at 10:53 am
>> >> To: "'ausnog at ausnog.net'" <ausnog at lists.ausnog.net>
>> >> Subject: Re: [AusNOG] Telstra mobile issues again?
>> >> 
>> >>  
>> >> Can confirm that VSP’s like Boost and Macquarie are also affected.
>> >> 
>> >>  
>> >> From: AusNOG <ausnog-bounces at lists.ausnog.net> On Behalf Of Matt Hare
>> >> Sent: Monday, 21 May 2018 8:39 AM
>> >> To: ausnog at ausnog.net <ausnog at lists.ausnog.net>
>> >> Subject: Re: [AusNOG] Telstra mobile issues again?
>> >> 
>> >>  
>> >> Appears to be widespread, saw several of our IoT Telstra SIM's go offline at the same time. Personally I lost all connectivity to emergency calls only and still have no 3G/4G data (but can call and SMS out)
>> >> 
>> >> https://forums.whirlpool.net.au/forum-replies.cfm?t=2726925
>> 
>> 
>> To add to the chorus - we’ve been having intermittent problems across our fleet since 11am in Perth, Adelaide, Brisbane and Sydney (Melbourne staff are either having a sneaky long-weekend, or not significantly affected). Disabling 4G on some devices has helped, but that seemed to only last long enough for everyone else to do the same thing and now it’s 3G armageddon too. 200+ staff currently experiencing difficulties.
>> 
>> Cheers,
>> 
>> James
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