[AusNOG] Strange NBN reports from Baldivis area (WA)

Mark Newton newton at atdot.dotat.org
Fri Aug 31 13:20:28 EST 2018


Did you ever find out if the root cause of this fault was NBNco deploying DPI middleware?

Given that ACCC has RSPs on the hook for performance, that’d be ... concerning.

   - mark

--
Tiny screen, imaginary keyboard.


> On 1 Aug 2018, at 10:36, Mark Newton <newton at atdot.dotat.org> wrote:
> 
> I’m almost delighted to see Telstra experiencing the same frustrating issues with wholesalers that everyone else has been forced to deal with for the last 20 years :D
> 
> -  mark
> 
> 
>> On Aug 1, 2018, at 9:01 AM, Russell Langton <russell3901 at gmail.com> wrote:
>> 
>> Hi All,
>> 
>> I'm seeing some strange NBN fault reports come in from Baldivis area (WA) on South Coogee 6CGE POI using FTTP.
>> The client will connect, but will have timeouts and degraded service.
>> When connected via VPN service the service is perfect.
>> 
>> There are reports of multiple ISPs being impacted but so far they are being treated as single faults.
>> 
>> If anyone else has similar customer reports from this area, can you please contact me off-list so we can approach NBN Co in a united manner to expedite resolution.
>> 
>> Thanks,
>> 
>> 
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