[AusNOG] Strange NBN reports from Baldivis area (WA)

Peter Tonoli peter+ausnog at metaverse.org
Thu Aug 2 12:07:00 EST 2018


I suspect it's an issue with MTU, and MSS clamping on the VPN (and the  
VPN's MTU) is allowing all traffic through.

Quoting Narelle Clark <narellec at gmail.com>:

> Is it possible the VPN has enough background traffic through keep alives to
> keep the link alive?
>
>
> Narelle
>
> On Wed, Aug 1, 2018 at 9:02 AM Russell Langton <russell3901 at gmail.com>
> wrote:
>
>> Hi All,
>>
>> I'm seeing some strange NBN fault reports come in from Baldivis area (WA)
>> on South Coogee 6CGE POI using FTTP.
>> The client will connect, but will have timeouts and degraded service.
>> When connected via VPN service the service is perfect.
>>
>> There are reports of multiple ISPs being impacted but so far they are
>> being treated as single faults.
>>
>> If anyone else has similar customer reports from this area, can you please
>> contact me off-list so we can approach NBN Co in a united manner to
>> expedite resolution.
>>
>> Thanks,
>>
>>
>> _______________________________________________
>> AusNOG mailing list
>> AusNOG at lists.ausnog.net
>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>
>
>
> --
>
>
> Narelle
> narellec at gmail.com





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