[AusNOG] Business customer smashing their "unlimited" MBE 20/20Mbps internet service

[James Cunningham]

>> I agree Unlimited is Unlimited.

Fully agree here too, which is why I think we just need to optimise some
routing, and suck it up.


Interestingly the AAPT/TPG Fibre400 services offer Unlimited internet at
400Mbps, but also say "subject to fair use" when you order it as a layer 3
Internet service.


So if someone smashes the 400Mbps link, 24/7, the provider (AAPT or someone
else if it's done as wholesale e-line) have to suck up the 100TB of
Internet traffic used each month?


Interesting to hear the different people's opinion on the topic.


James

On Thu, Sep 28, 2017 at 1:59 PM, Samual Jackson <samualjackson93 at gmail.com>
wrote:

> Surely the service contract outlined the conditions that would breach fair
> use?
>
> If I found a nice price point 20/20 unlimited service to sync offsite
> backups or something else data hungry, as a customer I'd class that as fair
> use of the service.
>
> On Thu, Sep 28, 2017 at 1:24 PM, Sam Silvester <sam.silvester at gmail.com>
> wrote:
>
>> On Thu, Sep 28, 2017 at 12:50 PM, James Cunningham <jjazza26 at gmail.com>
>> wrote:
>>
>>> Hello Ausnog,
>>>
>>> We have a customer who we are providing a 20Mbps AAPT Wholesale, MBE
>>> e-line service for, and we have given them the service with Unlimited
>>> Internet data - but subject to fair use.
>>>
>>>
>>  I expect you'll find a variety of answers but my personal thoughts on
>> this are:
>>
>> - Residential, sure, go ahead with a fair use Unlimited* offering
>> - Business with a fair use clause? Seems strange/wrong. Especially if you
>> consider it / market it as "business grade" I'd not expect to see a
>> residential-smelling 'fair use' clause, especially if you're not really
>> defining what that is. I think if I were a business and bought a 20Mbps
>> "Business grade" unlimited link, I'd fully expect to be able to smash it
>> 24/7.
>>
>> Sam
>>
>>
>>
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>
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