[AusNOG] Major packet loss and routing issues with TPG/PIPE

[Sam McLeod]

There is a major packet loss and routing issue occurring with TPG/PIPE (and perhaps AAPT)
Symptoms are 40-100% which has essentially taken all our applications and services offline on this link.

We have escalated with PIPE/TPG from levels 1,2 and 3 and they’re denying any outage and stating they can’t detecting any problems and have no alerts which is the usual response for major outages from PIPE/TPG, we’re going to keep pushing them to fix the issue but are left waiting for a response in the mean time.


~| mtr 8.8.8.8 --report-wide -c 40

HOST: 							      Loss%   Snt   Last   Avg  Best  Wrst StDev

  4.|-- ve100.rv-376flinders-mlx-01.tpg-telecom.net   0.0%    40   10.6  10.5  10.4  10.9   0.0
  5.|-- eth10-7.rn-400harris-mlx-03.tpg-telecom.net   0.0%    40   10.6  10.6  10.4  13.0   0.3
  6.|-- eth2-1.rn-400harris-cer-03.tpg-telecom.net    0.0%    40   10.5  10.9  10.5  17.9   1.3
  7.|-- as15169.sydney.pipenetworks.com              15.0%    40   76.4  49.6  11.0  79.2  30.9
  8.|-- 216.239.51.218                               42.5%    40   66.3  38.0  11.3  76.8  31.2
  9.|-- 216.239.40.31                                12.5%    40  174.6 152.0 109.1 195.5  32.6
 10.|-- 209.85.246.221                               30.0%    40  190.6 159.1 125.1 191.9  31.1
 11.|-- 209.85.142.132                               17.5%    40  190.6 161.9 118.8 207.3  32.0
 12.|-- 72.14.232.129                                15.0%    40  211.5 185.2 146.3 212.0  30.7
 13.|-- 209.85.245.16                                22.5%    40  211.2 182.3 146.1 214.6  30.7
 14.|-- ???                                          100.0    40    0.0   0.0   0.0   0.0   0.0
 
--
Sam McLeod | Systems Lead
Please contact me via email when possible.
Infoxchange - Technology For Social Justice | Infoxchange.org | 33 Elizabeth Street, Richmond Victoria 3121