[AusNOG] Vacancy - Technical Team Leader - Sydney
nick.pratley at serversaustralia.com.au
Wed Nov 23 10:34:37 EST 2016
I do have one question for you about that advert.
What is with the smokers need not apply policy? That's a little harsh don't
Nick Pratley Senior Network Operator [image: Facebook]
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On Wed, Nov 23, 2016 at 3:27 AM, Skeeve Stevens <
skeeve+ausnog at eintellegonetworks.com> wrote:
> Hey! I still need a unicorn.... :-)
> *Skeeve Stevens - Founder & The Architect* - eintellego Networks Pty Ltd
> Email: skeeve at eintellegonetworks.com ; Web: eintellegonetworks.com
> Cell +61 (0)414 753 383 ; Skype: skeeve ; LinkedIn: /in/skeeve
> <http://linkedin.com/in/skeeve> ; Expert360: Profile
> <https://expert360.com/profile/d54a9> ; Keybase: https://keybase.io/skeeve
> On Tue, Nov 22, 2016 at 4:52 PM, Dylan Chidgey <dylan.chidgey at cirruscomms.
> com.au> wrote:
>> This is a bit amusing this ones getting attention considering a recent
>> job post here was searching on Whirlpool for unicorns and nobody ran with
>> *From:* AusNOG [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Bradley
>> *Sent:* Tuesday, 22 November 2016 3:07 PM
>> *To:* ausnog at lists.ausnog.net
>> *Subject:* Re: [AusNOG] Vacancy - Technical Team Leader - Sydney
>> Here we go again
>> *From:* AusNOG [mailto:ausnog-bounces at lists.ausnog.net
>> <ausnog-bounces at lists.ausnog.net>] *On Behalf Of *Ehsan Paksima
>> *Sent:* Tuesday, November 22, 2016 6:50 AM
>> *To:* ausnog at lists.ausnog.net
>> *Subject:* [AusNOG] Vacancy - Technical Team Leader - Sydney
>> We are currently looking for a full time Technical Team leader to join
>> our Sydney based National Corporate Support team to focus on driving
>> operational excellence, customer satisfaction, improve existing processes
>> to increase efficiency and staff development.
>> The successful applicant will be an extremely driven and high aptitude
>> individual who can take full advantage of being "thrown in the deep end"
>> and expedite their career development. The position by nature requires some
>> out of hours work and participation in a rotating on-call roster.
>> As the perfect person to join our team you have probably been a customer
>> of a managed service provider or carrier and know first hand what an
>> excellent customer experience looks like while having a deep understanding
>> of the pressures associated with running of managing IT in a corporate or
>> enterprise environment.
>> Above all the right attitude, a passion for technology and the ability to
>> learn rapidly will determine if you are the right candidate for this role.
>> *Primary responsibilities:*
>> - Provide 2nd/3rd level troubleshooting and support of customer
>> faults and equipment and core network.
>> - Mentor team members for personal/technical improvement
>> - Supervise the day to day operations of the Corporate Support Team
>> - Respond to escalations from Team members, customers or the business
>> - Support and assist with identifying training needs of team members
>> and managing development/engagement plans
>> - Consistently review existing processes and identify improvements to
>> increase efficiency.
>> - Provide daily and weekly reporting on the team’s performance
>> - Participate in an on-call roster
>> *Required Capabilities:*
>> - Minimum of 8 years experience in IT Industry
>> - Minimum of 3 years experience in a Telco/ISP/MSP environment and in
>> customer facing roles
>> - Experience in leadership and managing small team
>> - Practical experience of supporting and troubleshooting MPLS VPN and
>> complex WAN solutions in a Cisco and/or Juniper environment, good
>> understanding of MP-BGP, VRF’s
>> - Experience with Cisco and Juniper technologies
>> - Extensive knowledge of IP Routing / Dynamic Routing protocols
>> - Experience with VoIP desirable
>> - Significant experience in troubleshooting network faults.
>> - Solid understanding of Firewalls and the fundamentals of TCP/IP
>> *Personal Attributes:*
>> - Excellent written and verbal communication skills, you can
>> communicate and interact effectively at technical and business levels in a
>> broad range of situations.
>> - You're driven to be the best at everything you do
>> - You see yourself as a born leader with a drive for success
>> - A deep sense of empathy for our customers.
>> - Personal or technical, you find yourself always doing something to
>> keep your brain stimulated
>> - A passion for technology, you lay awake thinking about the stuff
>> Applications to ehsan.paksima at bigair.net.au
>> *Ehsan Paksima*
>> *Corporate Support Manager*
>> *Email:* ehsan.paksima at bigair.net.au | *Address:* Level1 203 Pacific
>> Hwy, St leonards, NSW 2065
>> *Main:* 1300 130 195 | *Direct:* (02) 8916 5224 | *Mobile: *0488 335 220
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