[AusNOG] AusNOG Digest, Vol 49, Issue 20

Philip Loenneker Philip.Loenneker at tasmanet.com.au
Mon Mar 21 08:51:12 EST 2016

I attended an Emergency Warden (formerly known as Fire Warden) course a few years back, and we were advised that we should always use 000 in Australia. Apparently Telstra (and possibly other mobile providers) have to code in the mapping of 112 to 000 in each mobile tower, and there have been cases in the past where some towers did not have this coding which caused unnecessary delays in contacting emergency services. It is probably safer to use 000 in Australia, and if you are travelling overseas, find out what the correct number is before you go.

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Bradley Amm
Sent: Saturday, 19 March 2016 1:13 PM
To: Joseph Goldman <joe at apcs.com.au>
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] AusNOG Digest, Vol 49, Issue 20

112 is used by a lot of places for their main emergency number. It's the standard number in Europe

The common European emergency number is 112<https://en.m.wikipedia.org/wiki/1-1-2> (following Directive 2002/22/EC<https://en.m.wikipedia.org/wiki/Directive_2002/22/EC> – Universal Service Directive) and also standard on GSM<https://en.m.wikipedia.org/wiki/GSM> mobile phones<https://en.m.wikipedia.org/wiki/Mobile_phone>. 112 is used in all member states of the European Union<https://en.m.wikipedia.org/wiki/European_Union>, Georgia, Iceland, Liechtenstein, the Republic of Macedonia, Montenegro, Norway, Serbia, Switzerland, Turkey, Ukraine and some other countries in addition to their other emergency numbers or as the main emergency number.


Sent from my iPad

On 18 Mar 2016, at 8:10 AM, Joseph Goldman <joe at apcs.com.au<mailto:joe at apcs.com.au>> wrote:
No advantage to knowing it in AU over 000. It is handy to know for when abroad though:

112—International standard emergency number

Triple Zero (000) is Australia's primary telephone number to call for assistance in life threatening or time critical emergency situations. Dialling 112 directs you to the same Triple Zero (000) call service and does not give your call priority over Triple Zero (000).

112 is an international standard emergency number which can only be dialled on a digital mobile phone. It is accepted as a secondary international emergency number in some parts of the world, including Australia, and can be dialled in areas of GSM network coverage with the call automatically translated to that country’s emergency number. It does not require a simcard or pin number to make the call, however phone coverage must be available (any carrier) for the call to proceed.

There is no advantage to dialling 112 over Triple Zero (000). Calls to 112 do not go to the head of the queue for emergency services, and it is not true that it is the only number that will work on a mobile phone.

Dialling 112 from a fixed line telephone in Australia (including payphones) will not connect you to the emergency call service as it is only available from digital mobile phones.

On 18/03/16 10:49, Mark Andrews wrote:

In message <CAOu9xNJNsMst_pjwFqwRsY9DEfoF1NH+f-JVqELe+1AGJv1duw at mail.gmail.com><mailto:CAOu9xNJNsMst_pjwFqwRsY9DEfoF1NH+f-JVqELe+1AGJv1duw at mail.gmail.com>

, Robert Hudson writes:

Both should work. The general population has no idea of 112 (which should

work in any country in the world, in any carrier).

112 is taught about in lots of places.  If you do a first aid course

you will almost certainly also be taught about 112 as part of how

to contact authorities to get help to you using a mobile.

A large proportion of the Australian population knows about 112.


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