[AusNOG] Looking for a Telstra Tech with clue and ability to change a broken route

[Phil Memery]

On 08/22/2016 15:33, Russell Langton wrote:

Thank you Russell

Brilliant response to my call for assistance.

I have replied off list and I hope you can affect the required change.


> Hi Phil,
>
> That doesn't sound good at all.
> I've sent you an email.
>
> On Mon, Aug 22, 2016 at 3:25 PM, Phil Memery
> <memery at clevernetit.com.au <mailto:memery at clevernetit.com.au>> wrote:
>
>     Hi All
>
>     I am looking for a Telstra tech with clue and access to make a route
>     change in Vic.
>
>     (A Telstra based destination IP in NSW is not able to be contacted
>     from
>     Telstra based IP's in VIC, But non Telstra based source IPs in Vic CAN
>     route correctly to the NSW based Telstra IP).
>
>     Contact me off list and I will forward the traceroutes. Been trying to
>     get this sorted via the "normal" channels since Wednesday of last
>     week.
>     Had an Acknowledgement that they could see the problem on Friday night
>     with a "We will have it fixed in the morning (last Saturday being the
>     morning in Question). Still no candy, but I am getting SMSs and phone
>     calls to say they are working on it (feeling like the only work on
>     this
>     problem taking place is to SMS and call me).
>
>     Anyway if someone on here can actually assist then that would be
>     great.
>     Contact me off list.
>
>
>
>     Cheers
>
>     --
>     Phil Memery
>
>     +61 3 5721 7232 <tel:%2B61%203%205721%207232>
>     +61 417 315 935 <tel:%2B61%20417%20315%20935>
>
>
>
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>
>


-- 
Phil Memery

+61 3 5721 7232
+61 417 315 935 



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