[AusNOG] Issue With IP Range Blocked By Foxtel

[Shane Chrisp]

On 11/08/16 14:36, Andrew Preece wrote:

I had this same issue a couple of years ago, and I got it fixed by 
sending them a message via twitter of all things.

-- 
Regards

Shane Chrisp
2000 Computers & Networks Pty Ltd
U8, 19 Outram St, West Perth, WA 6005
Ph 08 6298 7391 Fx 08 6298 7393
Mb 0412 409 856
Email shane at 2000cn.com.au
Web http://www.2000cn.com.au


> Yep… we have the same issue down here for a bunch of recently allocated
> APNIC IPv4 ranges.
>
> Cheers,
>
> *Andrew Preece*
> *Platform Operations*
>
> *Jeanneret Electrical Technologies*
>
> 3 Burnett Street, North Hobart
>
> *P* 1300 601 146
> *M* 0428 587 649
> *E* andrew at jettech.com.au <mailto:anders at jettech.com.au>
> *W* www.jettech.com.au <http://www.jettech.com.au>
>
>
>> On 11 Aug 2016, at 4:31 PM, Ivan Jukic <ijukic13 at gmail.com
>> <mailto:ijukic13 at gmail.com>> wrote:
>>
>> Yeap. Same issue. No one seems listening @ Foxtel. Trying to get them
>> to fix this issue for a while now
>>
>> On 11 August 2016 at 16:11, John England <john at bitwave.com.au
>> <mailto:john at bitwave.com.au>> wrote:
>>
>>     Same here! I haven’t found anyone to help me yet. They obviously
>>     have their own geolocation “whitelist” that they never update. My
>>     users have to use their 3G/4G to signup, the silly thing is once
>>     signed up they can use Foxtel Go perfectly fine.____
>>
>>     __ __
>>
>>     Cheers.____
>>
>>     __ __
>>
>>     John England____
>>
>>     Managing Director____
>>
>>     __ __
>>
>>     BitWave Networks Pty Ltd____
>>
>>     243 Clarinda Street____
>>
>>     Parkes, NSW, 2870____
>>
>>     Ph: (02) 6863 4466____
>>
>>     Fax: (02) 6863 4166____
>>
>>     __ __
>>
>>     <image009.png>____
>>
>>     __ __
>>
>>     <image002.png>     <image003.png>____
>>
>>     __ __
>>
>>     *From:*AusNOG [mailto:ausnog-bounces at lists.ausnog.net
>>     <mailto:ausnog-bounces at lists.ausnog.net>] *On Behalf Of *Andrew
>>     Kitchen
>>     *Sent:* Thursday, 11 August 2016 3:56 PM
>>     *To:* <ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>>
>>     <ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>>
>>     *Subject:* [AusNOG] Issue With IP Range Blocked By Foxtel____
>>
>>     __ __
>>
>>     Hey Guys____
>>
>>     __ __
>>
>>     Is there anyone from Foxtel IT Department on this list.  We have
>>     been trying to get our complete IP range unblocked from access to
>>     Foxtel Online Services and have been trying to get this done now
>>     via the normal process for the last three months and with no
>>     success.____
>>
>>     __ __
>>
>>     Latest response from Foxtel was quite assuming....... Please see
>>     below____
>>
>>     __ __
>>
>>     Thank you for the reply. We have contacted our IT department who
>>     have advised they are still investigating this issue and are
>>     working to provide access to the mentioned IP range. Unfortunately
>>     this is not a quick process and will take some time to execute the
>>     required procedures.____
>>
>>      ____
>>
>>     We have advised IT that this is a high priority situation and they
>>     are working have this resolved as soon as possible.____
>>
>>      ____
>>
>>     We apologise again for the inconvenience and will continue to
>>     strive to get this resolved.____
>>
>>     __ __
>>
>>     Regards____
>>
>>     __ __
>>
>>     Andrew____
>>
>>     __ __
>>
>>     <image010.png>____
>>
>>     	
>>
>>      ____
>>
>>     	
>>
>>     *Andrew Kitchen*| Business DevelopmentStrategist
>>     PO Box 3279, The Pines, Victoria, 3109
>>     *T *1300 789 299 *D *03 9909 3102 *M* 0449 561 461 *F *03 8611 7946
>>     a.kitchen at xi.com.au <mailto:a.kitchen at xi.com.au> | www.xi.com.au
>>     <http://www.xi.com.au/>____
>>
>>      ____
>>     <image005.png>  <image011.png> <image007.jpg><image008.jpg>____
>>      ____
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