[AusNOG] Telstra Tasmania fixed connection (Residential and Business) to AS55803 (Digital Pacific Pty Ltd) connectivity issue

[Shane Goulden]

Hi Brendan,

We aren’t aware of any issues but I’d be happy to help with troubleshooting from our side (AS55803/Digital Pacific Pty Ltd) and if anyone from Telstra would like to work with me directly on this please feel free to email me.

Brendan - I’ll email you off-list.

Regards,
Shane Goulden | Network Engineer
Digital Pacific

> On 9 Aug 2016, at 12:06 PM, Brendan Halley <brendan at halley.net.au> wrote:
> 
> Hello everyone,
> 
> Over the past few months we have been struggling with a connectivity issue between Tasmanian Telstra fixed connections, NBN and ADSL - Residential and Business to AS55803 (Digital Pacific Pty Ltd).
> 
> I'm hoping to get into contact with someone, preferably from Telstra, that can help me diagnose this issue so it can be resolved as we do not have access to a Telstra connection and the issue is so specific it's starting to move outside my field of knowledge.
> 
> If you think you could help me get this fixed or know someone who can, please contact me. Almost all of our users are located in Tasmania so this has become a real issue and we would prefer to get this fixed rather than move our infrastructure to accommodate a minority of users.
> 
> Regards,
> Brendan Halley
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