[AusNOG] A thank you

Luke Thompson luke.thompson at inksystems.com.au
Wed Apr 13 20:30:08 EST 2016


Thanks for the review Scott; good quality information. Will take a look in to them to see if we can pass anything their way. 

Luke Thompson
Systems Engineer

P: 1800 838 505
M: 0420 320 930
W: https://www.inksystems.com.au

> On 11 Apr 2016, at 11:58 AM, Scott Wilson <siridar at gmail.com> wrote:
> 
> Hi All,
> 
> A short time ago I posted to ausnog asking if anyone had a good Dell contact, as our Dell guy wasn't being particularly responsive. We eventually signed up with Interconnekt to help us through the process of procuring disk and growing our SAN - a relatively straightforward piece of maintenance.
> 
> Fast forward a week or two, and we had a small issue (and by small, I mean a controller failed in the SAN and the backup controller wasn't plugged in...) which turned into a very, very long night for myself, our contracted DBA, and Jacob at Interconnekt - I think I was in the office for about 24 hours straight. During this time we received nothing but professional service and much needed advice on how to fix our issues, from both Jacob and the team.
> 
> I'd like to extend a very heartfelt thanks to Jacob and his team for going far above and beyond the original scope of work to help us through a very difficult time - I simply cannot recommend Interconnekt enough. 
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