[AusNOG] Amazon Direct Connect in Global Switch sucking

Sam Wilson swilsonau at gmail.com
Fri Sep 18 13:29:52 EST 2015


Given the evident confusion around the topic if you could distil your
off-list replies into usable info to share with the rest of the list, I
would be all ears!

On Fri, Sep 18, 2015 at 1:09 PM, Geordie Guy <elomis at gmail.com> wrote:

> Mmmmmm, that doesn't seem to make a lot of sense, either from a problem or
> a solution perspective.  We have a dedicated fibre link to another
> business.  There's not contention or oversubscription to exist in the way
> that I usually use these words - it's a point to point service.  I get that
> there's "never mind the man behind the curtain" stuff I'm willfully
> ignoring but anecdotally this is meant to go somewhere near a gig and
> doesn't. Also I'm not sure who else you go to for Amazon direct connect.
>
> I've got some great replies off list so thanks all.
>
> On Fri, Sep 18, 2015 at 12:34 PM, Paul Wilkins <paulwilkins369 at gmail.com>
> wrote:
>
>> Nothing to be done. They're oversubscribed and TCP does what it does.
>> You're not going to see better performance. They know they have packet loss
>> as their monitoring tells them. If you're not getting the performance you
>> pay for under your SLA, go somewhere else.
>>
>> Paul Wilkins
>>
>> On 18 September 2015 at 08:58, Geordie Guy <elomis at gmail.com> wrote:
>>
>>> Hi folks,
>>>
>>> We've had direct connect for a while through AWS and Global Switch
>>> (we're a PIPE (so TPG)) customer and got it organised through them.
>>>
>>> Does anyone have one of these and similarly struggle to get any donk out
>>> of it?  We see 2-3% output drops and average bandwidth of 400Mbps on an
>>> alleged 1Gbps link.  We've moved it to another terminating device, replaced
>>> SFP, conducted shine tests both directions (-6dB roughly, hunky dory) and
>>> the thing just won't GO.
>>>
>>> Starting to get intensely frustrated.  Any replies appreciated.
>>>
>>> G
>>>
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>>>
>>
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>
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