[AusNOG] Customer notification tools

Matt Moor m at imprecise.org
Thu Jan 15 08:53:04 EST 2015


statuspage.io is great; $work uses it extensively. If you need something 
a bit more powerful, take a look at Flapjack (open source): 
http://flapjack.io/

On 14/01/2015 11:01 am, Greg Markey wrote:
> statuspage.io is reasonably good and integrates with other monitoring software/services (for a price).
>
> -----Original Message-----
> From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Sam Wilson
> Sent: Wednesday, 14 January 2015 10:55 AM
> To: Wolfgang Nagele (AusRegistry)
> Cc: AusNOG
> Subject: Re: [AusNOG] Customer notification tools
>
> I stumbled on http://www.system-status-dashboard.com/ while looking around for similar things. But I echo the lack of decent comm's tools.
> I guess the real question is do you just want mass communication (twitter, mailman, status pages etc), or do you want a service specific tool. I find its much harder to find a comms tool linked to a CMDB so you can say "hey link X is going down, these clients need to know".
>
> Sam
>
> On Wed, Jan 14, 2015 at 9:48 AM, Wolfgang Nagele (AusRegistry) <wolfgang.nagele at ausregistry.com.au> wrote:
>> Hi,
>>
>> I am currently looking into better options for customer notifications.
>> Been searching but to my surprise haven’t found anything that I would
>> consider decent so far. What tools are you using to notify your
>> customers of outages/incidents to a given service?
>>
>> Cheers,
>> Wolfgang
>>
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