[AusNOG] Customer notification tools

Greg Markey Greg.Markey at optiver.com.au
Wed Jan 14 11:01:49 EST 2015

statuspage.io is reasonably good and integrates with other monitoring software/services (for a price).

-----Original Message-----
From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Sam Wilson
Sent: Wednesday, 14 January 2015 10:55 AM
To: Wolfgang Nagele (AusRegistry)
Cc: AusNOG
Subject: Re: [AusNOG] Customer notification tools

I stumbled on http://www.system-status-dashboard.com/ while looking around for similar things. But I echo the lack of decent comm's tools.
I guess the real question is do you just want mass communication (twitter, mailman, status pages etc), or do you want a service specific tool. I find its much harder to find a comms tool linked to a CMDB so you can say "hey link X is going down, these clients need to know".


On Wed, Jan 14, 2015 at 9:48 AM, Wolfgang Nagele (AusRegistry) <wolfgang.nagele at ausregistry.com.au> wrote:
> Hi,
> I am currently looking into better options for customer notifications.
> Been searching but to my surprise haven’t found anything that I would
> consider decent so far. What tools are you using to notify your
> customers of outages/incidents to a given service?
> Cheers,
> Wolfgang
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