[AusNOG] TPG Routing Issues?

ANSA SERVERS info at ausnetservers.net.au
Sun Nov 9 10:18:13 EST 2014


Client is reporting no internet connectivity at all and icmp was working

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On 9 Nov 2014, at 10:00 am, Joseph Goldman <joe at apcs.com.au<mailto:joe at apcs.com.au>> wrote:

Firewalled doesn't mean all communication is stopped. A lot of networks and a lot of CPE's block ICMP ping/traceroute responses for various reasons. This doesn't mean the service is 'offline' or 'untraceable', it just means the router isn't responding to those specific requests.

It is possible TPG block these ICMP requests at their terminating end, but I don't see a particular reason to do that (firewalls create extra CPU), and, although I havent been with TPG for 5+ years as a home user, I never recall not being able to ping my own router (I ran many services behind it and often used ping to check it was up).

I specifically configured my router to respond to ICMP ping though.

On 09/11/14 09:20, ANSA SERVERS wrote:
So just call tpg?

I suspect i know why they have been firewalled, if they have and that
would be because of suspected spam from emailing out Christmas
newsletters to 2143 customers

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Pty Ltd
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On 9 Nov 2014, at 9:17 am, Daniel <daniel at dwatson.me<mailto:daniel at dwatson.me>
<mailto:daniel at dwatson.me>> wrote:

TPG “generally” do not pass any communication back down the dsl line
from their LNS, thus it would more then likely stop at the LNS which
it seems to be

D

*From:*AusNOG [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of
*ANSA SERVERS
*Sent:* Sunday, 9 November 2014 9:13 AM
*To:* Noel Butler; ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
<mailto:ausnog at lists.ausnog.net>
*Subject:* Re: [AusNOG] TPG Routing Issues?

Firewalled by what?

Regards,

*Matthew Matters *Managing Director / CEO of Aus Net Servers Australia
Pty Ltd
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Aus Net Servers Australia Pty Ltd

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On 9 Nov 2014, at 2:23 am, Noel Butler <noel.butler at ausics.net<mailto:noel.butler at ausics.net>
<mailto:noel.butler at ausics.net>> wrote:

   Nor can I, on TPG, that's an LNS address in last hop, so all that
   says is customer is firewalled.

   On 09/11/2014 00:50, ANSA SERVERS wrote:

       Hi,

       Just noticed that i can not seem to connect to TPG from my
       connection here, USA, Europe and Sydney... Anyone else having
       issues?

       C:\Users\Matthew Matters>tracert 27.32.208.70

       Tracing route to 27-32-208-70.static.tpgi.com.au<http://27-32-208-70.static.tpgi.com.au>
       <http://t.signauxtrois.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XX4QZxvYW8r56Qn1p1Fc4W63RzZn56dvWVf472n5202?t=http%3a%2f%2f27-32-208-70.static.tpgi.com.au&si=4827875764076544&pi=00a3a80f5fa4481aa77a3626bf3170c1>
       [27.32.208.70]

       over a maximum of 30 hops:

         1    <1 ms    <1 ms    <1 ms
       core1-link02.vic.ausnetservers.net.au<http://core1-link02.vic.ausnetservers.net.au>
       <http://t.signauxtrois.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XX4QZxvYW8r56Qn1p1Fc4W63RzZn56dvWVf472n5202?t=http%3a%2f%2fcore1-link02.vic.ausnetservers.net.au&si=4827875764076544&pi=00a3a80f5fa4481aa77a3626bf3170c1>
       [10.16.101

       .254]

         2    <1 ms    <1 ms    <1 ms
       static-103-243-239-1.vic.ausnetservers.net.au<http://static-103-243-239-1.vic.ausnetservers.net.au>
       <http://t.signauxtrois.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XX4QZxvYW8r56Qn1p1Fc4W63RzZn56dvWVf472n5202?t=http%3a%2f%2fstatic-103-243-239-1.vic.ausnetservers.net.au&si=4827875764076544&pi=00a3a80f5fa4481aa77a3626bf3170c1>
       [1

       03.243.239.1]

         3    10 ms     8 ms     8 ms  172.17.0.1

         4     7 ms     8 ms     7 ms
        ae0-128.cr01-neer.bal.ncable.net.au<http://cr01-neer.bal.ncable.net.au>
       <http://t.signauxtrois.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XX4QZxvYW8r56Qn1p1Fc4W63RzZn56dvWVf472n5202?t=http%3a%2f%2fcr01-neer.bal.ncable.net.au&si=4827875764076544&pi=00a3a80f5fa4481aa77a3626bf3170c1>
       [203.208.67.

       130]

         5    13 ms    20 ms    12 ms
        xe-0-3-1-450.cr1.mel4.on.ii.net<http://cr1.mel4.on.ii.net>
       <http://t.signauxtrois.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XX4QZxvYW8r56Qn1p1Fc4W63RzZn56dvWVf472n5202?t=http%3a%2f%2fcr1.mel4.on.ii.net&si=4827875764076544&pi=00a3a80f5fa4481aa77a3626bf3170c1>
       [150.101.33.225]

         6    52 ms    49 ms    49 ms  ae1.cr1.adl2.on.ii.net<http://cr1.adl2.on.ii.net>
       <http://t.signauxtrois.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XX4QZxvYW8r56Qn1p1Fc4W63RzZn56dvWVf472n5202?t=http%3a%2f%2fcr1.adl2.on.ii.net&si=4827875764076544&pi=00a3a80f5fa4481aa77a3626bf3170c1>
       [150.101.33.41]

         7    50 ms    49 ms    49 ms  ae2.cr1.per4.on.ii.net<http://cr1.per4.on.ii.net>
       <http://t.signauxtrois.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XX4QZxvYW8r56Qn1p1Fc4W63RzZn56dvWVf472n5202?t=http%3a%2f%2fcr1.per4.on.ii.net&si=4827875764076544&pi=00a3a80f5fa4481aa77a3626bf3170c1>
       [150.101.33.39]

         8    52 ms    49 ms    50 ms  ae0.cr1.per1.on.ii.net<http://cr1.per1.on.ii.net>
       <http://t.signauxtrois.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XX4QZxvYW8r56Qn1p1Fc4W63RzZn56dvWVf472n5202?t=http%3a%2f%2fcr1.per1.on.ii.net&si=4827875764076544&pi=00a3a80f5fa4481aa77a3626bf3170c1>
       [150.101.34.171]

         9    51 ms    52 ms    48 ms tpgi.ix.waia.asn.au<http://tpgi.ix.waia.asn.au>
       <http://t.signauxtrois.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XX4QZxvYW8r56Qn1p1Fc4W63RzZn56dvWVf472n5202?t=http%3a%2f%2ftpgi.ix.waia.asn.au&si=4827875764076544&pi=00a3a80f5fa4481aa77a3626bf3170c1>
       [198.32.212.17]

        10    71 ms    72 ms    73 ms
       nme-sot-dry-agr2-te2-7.tpgi.com.au<http://nme-sot-dry-agr2-te2-7.tpgi.com.au>
       <http://t.signauxtrois.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XX4QZxvYW8r56Qn1p1Fc4W63RzZn56dvWVf472n5202?t=http%3a%2f%2fnme-sot-dry-agr2-te2-7.tpgi.com.au&si=4827875764076544&pi=00a3a80f5fa4481aa77a3626bf3170c1>
       [203.26.22.23

       0]

        11    73 ms    73 ms    76 ms  202.7.173.70

        12     *        *        *     Request timed out.

        13     *        *        *     Request timed out.

        14     *        *        *     Request timed out.

        15     *        *        *     Request timed out.

        16     *        *        *     Request timed out.

        17     *        *        *     Request timed out.

       Regards,

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       Australia Pty Ltd
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       Services  |  Aus Net Servers Australia Pty Ltd

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