[AusNOG] WAN link outages in Melbourne

Damian Guppy the.damo at gmail.com
Wed May 14 17:05:18 EST 2014


I would guess it is this outage:

https://servicestatus.bigpond.com/servicestatus/goc.do?q=event_2281e61a59deb3aec7b76b5227b293d5.html

Telstra, as normal, being very informative on that page.

--Damian


On Wed, May 14, 2014 at 2:40 PM, Robert Hudson <hudrob at gmail.com> wrote:

> Is anyone hearing anything at all on this?  Telstra won't talk to me as
> I'm not a direct customer, and my provider says Telstra won't talk to them
> either (that's when I call the provider, who apparently don't believe in
> proactive communication during a widespread outage).
>
>
> On 14 May 2014 12:11, Robert Hudson <hudrob at gmail.com> wrote:
>
>> *facepalm*
>>
>> My specific carrier called, told us the issue was fixed.  Asked us to
>> reboot the onsite router.  That didn't work.
>>
>> They asked us to reboot the router and the CPE as well.  That didn't work
>> either.
>>
>> Turns out that they now acknowledge that it may be the Telstra issue that
>> others have reported - which makes me wonder what the hell they were
>> "fixing" to start with...
>>
>> For what it's worth, it's nearly two hours now that we've been down for,
>> I'd suggest others are in a similar position.  No information from Telstra
>> on an expected resolution time apparently.
>>
>>
>> On 14 May 2014 10:45, Robert Hudson <hudrob at gmail.com> wrote:
>>
>>> Hi all,
>>>
>>> Is anyone seeing any widespread network issues in the Laverton area near
>>> Melbourne (or wider in the Melbourne area)?
>>>
>>> We've got a site down, we've called our WAN provider, and have been on
>>> hold (not even having spoken to anyone yet) for over 15 minutes now, so we
>>> suspect they either have a problem themselves or their last-mile partner (I
>>> believe it's Optus or Telstra) is having issues.
>>>
>>> Cheers.
>>>
>>
>>
>
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