[AusNOG] WAN link outages in Melbourne

Robert Hudson hudrob at gmail.com
Wed May 14 16:40:06 EST 2014


Is anyone hearing anything at all on this?  Telstra won't talk to me as I'm
not a direct customer, and my provider says Telstra won't talk to them
either (that's when I call the provider, who apparently don't believe in
proactive communication during a widespread outage).


On 14 May 2014 12:11, Robert Hudson <hudrob at gmail.com> wrote:

> *facepalm*
>
> My specific carrier called, told us the issue was fixed.  Asked us to
> reboot the onsite router.  That didn't work.
>
> They asked us to reboot the router and the CPE as well.  That didn't work
> either.
>
> Turns out that they now acknowledge that it may be the Telstra issue that
> others have reported - which makes me wonder what the hell they were
> "fixing" to start with...
>
> For what it's worth, it's nearly two hours now that we've been down for,
> I'd suggest others are in a similar position.  No information from Telstra
> on an expected resolution time apparently.
>
>
> On 14 May 2014 10:45, Robert Hudson <hudrob at gmail.com> wrote:
>
>> Hi all,
>>
>> Is anyone seeing any widespread network issues in the Laverton area near
>> Melbourne (or wider in the Melbourne area)?
>>
>> We've got a site down, we've called our WAN provider, and have been on
>> hold (not even having spoken to anyone yet) for over 15 minutes now, so we
>> suspect they either have a problem themselves or their last-mile partner (I
>> believe it's Optus or Telstra) is having issues.
>>
>> Cheers.
>>
>
>
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