[AusNOG] Any Telstra Internet Direct contacts out there?

Damien Gardner Jnr rendrag at rendrag.net
Mon Feb 24 20:16:43 EST 2014

You need to call sales, and request them to put in a change of service order to add IPv6..  That’ll take 4-6 weeks, as it has to go through some crazy workflow.  They’ll tell you it’ll only take a week, but they’ll tell you that every week for 4-6 weeks when you phone up to ask why it’s taking so long ;)

They won’t let you know once it’s done, so just keep looking in custdata under routing, until the ‘Manage IPv6 Delegated Prefix’ button appears :)  (See image linked below)


If you need help with an 877 config that works with TID (the internode config doesn’t quite work), let me know :)



On 24 Feb 2014, at 1:39 pm, Julien Goodwin <ausnog at studio442.com.au> wrote:

> I've got a TID (ADSL2) service I'd like to get working on IPv6, however
> it seems I need some magic flag set on the Telstra side to not be seen
> as an IPv4 only service.
> Telstra's about IPv6 page has no (specific) support contacts or
> indications of how to do this.
> Before I go through the rigmarole of calling support is there anyone who
> knows what the magic steps are?
> Thanks,
> Julien
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