[AusNOG] VIC PIPE IX - Akamai

[Shannon G @ Web24]

Cheers – I saw a marked improvement when dropping their routes thanks to internal convergence time, but it’s still far from perfect.

I’ve sent you a direct email.

Shannon Gernyi
Systems Engineer

[cid:image006.png at 01CEA8BA.DAD0E630]

www.web24.com.au<http://www.web24.com.au/>
shannon.g at web24.com.au<mailto:shannon.g at web24.com.au>
+61 3 9005 3555 (option 2)

From: Ryan van Klaveren [mailto:ryan.vanklaveren at comvergence.com.au]
Sent: Monday, 3 February 2014 1325
To: Shannon G @ Web24
Cc: ausnog at lists.ausnog.net
Subject: Re: VIC PIPE IX - Akamai

Hi Shannon,

Thanks for the feedback.
I also filtered their prefixes, but realised they were still accepting mine, so the return traffic was still breaking - as you say, success was limited.

I think at this point any pressure would help, 'cause when I originally logged the ticket with Pipe Peering, they said we were the only ones complaining.

The response I got back from Akamai earlier today was: "We understand the severity of the issue and hence have prioritized it as a critical-issue at our end and are working on it."

Thanks again,

Ryan van Klaveren

ryan.vanklaveren at comvergence.com.au<mailto:ryan.vanklaveren at comvergence.com.au>

Main: 1300 550 125
Fax: 1300 550 121

Follow us on twitter for live network updates: @comvergence<http://twitter.com/comvergence>

www.comvergence.com.au<http://www.comvergence.com.au/>

Converging Tomorrow Today
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________________________________
From: "Shannon G @ Web24" <shannon.g at web24.com.au<mailto:shannon.g at web24.com.au>>
To: "Ryan van Klaveren" <ryan.vanklaveren at comvergence.com.au<mailto:ryan.vanklaveren at comvergence.com.au>>, ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Sent: Monday, 3 February, 2014 1:18:00 PM
Subject: RE: VIC PIPE IX - Akamai

Hi Ryan,

Yes, we’ve seen some pain as a result of this.

I’ve had some success filtering their prefixes from our PIPE interface, but other upstreams are also taking their path so success is limited.

I had a ticket open via a partner, and was advised that the issue had been fixed, although info on the looking glass still suggests otherwise.

Can I help provide additional pressure?

Shannon Gernyi
Systems Engineer

[cid:image006.png at 01CEA8BA.DAD0E630]

www.web24.com.au<http://www.web24.com.au/>
shannon.g at web24.com.au<mailto:shannon.g at web24.com.au>
+61 3 9005 3555 (option 2)

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Ryan van Klaveren
Sent: Monday, 3 February 2014 1253
To: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: [AusNOG] VIC PIPE IX - Akamai

Hi Guys,

I just wanted to find out if anyone else has been feeling the pain with Akamai's BGP flapping on Pipe's Peering IX in Victoria ?

This has been going on for weeks - I currently have a ticket open with them, and they're aware of the problem, but taking their time to resolve it.
We've had two flaps already today:
6:45am AEDT
12:15pm AEDT

Our customers are feeling the pain, primarily those using www.xero.com<http://www.xero.com>



Kind regards,

Ryan van Klaveren
ryan.vanklaveren at comvergence.com.au<mailto:ryan.vanklaveren at comvergence.com.au>

Main: 1300 550 125
Fax: 1300 550 121

Follow us on twitter for live network updates: @comvergence<http://twitter.com/comvergence>

www.comvergence.com.au<http://www.comvergence.com.au/>

Converging Tomorrow Today
Confidentiality Note: This e-mail is sent to and intended for use by
the named addressees only. It contains confidential information. If
you receive this e-mail in error, please telephone Comvergence on
1300 550 125, and then delete this message immediately. Further,
you should not re-transmit, copy, store, or reveal the contents of
this message to any third party.


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