[AusNOG] Glovine Servers OFFLINE!

Sam Silvester sam.silvester at gmail.com
Wed Dec 10 15:02:40 EST 2014


Let's be honest - anybody that has been around for a while would have seen
something like this coming the other day when full BGP tables and the like
were discussed.

On the upside, it seems that Glovine have only blatted parts of their own
network and customers that don't have appropriate redundancy. It could have
been much worse.

Also, http://glostatus.com.au/

Sam

On Wed, Dec 10, 2014 at 2:20 PM, Bob Woolley <boblobsta at gmail.com> wrote:

> ""Glovine Pty Ltd in relation to most of my servers been offline""
> and
> ""My glowing reputation with our clients is being damaged""
>
> I swear you just can't write this stuff :D
>
>
> On 10 December 2014 at 13:43, ANSA SERVERS <info at ausnetservers.net.au>
> wrote:
>
>>  Hey All,
>>
>>
>>
>> I am having issues getting hold of any of at Glovine Pty Ltd in relation
>> to most of my servers been offline since 2AM. Have lodged tickets and have
>> no reply and clients are still offline.
>>
>>
>>
>> I have no IPMI or DRAC access to the servers and I am pretty much in limbo
>>
>>
>>
>> I gave notice to terminate all my services as soon as my new provider
>> moves into ME1 but I was hoping things would keep running in the meantime.
>>
>>
>>
>> Has anyone got any idea who is hosting GloVines servers (suspected SAU)
>> and how we can get IMPI to our servers so we can get our clients back
>> online.
>>
>>
>>
>> Some servers went offline after this last night
>> http://gyazo.com/c90c477df580ed4f301984635272c09b
>>
>>
>>
>> As writing this I have 2 servers that are responding the other 3 are not
>> responding and time out after the border router.
>>
>>
>>
>> Lodged a support ticket hours ago and have not heard anything. Tried
>> getting in contact with the infamous Daniel Watson to get the issue
>> resolved but his phone is switched off ( Not Surprised)
>>
>>
>>
>> Thinking Legal Action?
>>
>>
>>
>> If anyone can help it would be much appreciated. My glowing reputation
>> with our clients is being damaged by the minute and I suspect that this is
>> being done on purpose after I submitted a ticket last night saying I was
>> terminating servers and moving as soon as ME1 opened.
>>
>>
>>
>> P.S This is the reason why I don’t like datacentres or relying on other
>> people.. because stuff like this happens. I thought Telstra was a joke well
>> this takes the cake!
>>
>>
>>
>> Regards,
>>
>>
>>
>> *Matthew Matters  *Managing Director / CEO of Aus Net Servers Australia
>> Pty Ltd
>> Management Department  |  Small Business Hosting Sales & Services  |  P
>>  1300 933 038 F +61 3 4313 4409
>>
>> D 0353 10 5950 |  M  0428 028 091  |  E  mmatters at ausnetservers.net.au |
>>  W  www.ausnetservers.net.au
>>
>> ABN 25 162 013 194 | ACN 162 013 194 | #1 For Dedicated Hosting Solutions
>> For Small Business Since 2007
>>
>>
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