[AusNOG] Microsoft Outlook.com blacklist issue

[Nick Adams]

Hi Chris,

Try this form:

https://support.msn.com/eform.aspx?productKey=edfsmsbl2&ct=eformts&scrx=1

Assuming you have actually cleared any issues, they are pretty quick to act.

Regards,

Nick Adams
ReachTEL Pty Ltd


On 25/08/2014 6:26 pm, Chris Hurley wrote:
> HI All,
> 
> Does anyone have a contact at Microsoft that can help with getting an IP
> off their black list? The IP is not on any other blacklist that I can find.
> 
> Microsoft then say we can't tell you any more unless you pay a fee for
> service.
> They blame the mail client, the ISP & black lists everything but themselves.
> 
> Though their error message clearly says:
> 
> 550 SC-001	Mail rejected by Outlook.com for policy reasons. Reasons for
> rejection may be related to content with spam-like characteristics or
> IP/domain reputation. If you are not an email/network admin please
> contact your Email/Internet Service Provider for help.
> 
>  
> 
>  adamvisner at hotmail.com <mailto:adamvisner at hotmail.com>
> 
>     SMTP error from remote mail server after MAIL
> FROM:<dani at ptacademy.edu.au <mailto:dani at ptacademy.edu.au>> SIZE=40039:
> 
>     host mx3.hotmail.com [65.55.37.104]: 550 SC-001 (COL004-MC3F27)
> Unfortunately, messages from 192.163.249.142 weren't sent. Please
> contact your Internet service provider since part of their network is on
> our block list. You can also refer your provider
> tohttp://mail.live.com/mail/troubleshooting.aspx#errors.
> 
> 
> 
> Regards,
> 
> Chris Hurley BE (Elec), MBA
> Director
> 
> 
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