[AusNOG] Performance issues with AAPT ADSL

[Tim March]

I'm currently in the throes of resolving an issue with my home DSL 
service relating to a section of known-bad copper the carrier is having 
a hard time taking responsibility for. The best collateral I've got in 
the argument so far was firing up Cacti on my Synology NAS and graphing 
Attenuation/SNR/Sync on the router via SNMP.

"This is a weather graph showing when it rained. This is a Cacti graph 
showing when the ATM interface went from 15 -> 2mbit. Fix it."

Metrics are your friend.



T.

On 6/08/13 2:16 PM, Guy Ellis wrote:
> Hi all,
>
> We have a customer that has several AAPT business ADSL lines at their
> head office.
> Speedtest results are OK, but the http download performance is very
> ordinary.
> The download speed fluctuates from as low as 1Mbps up to ~12Mbps even
> though the server is hosted in the AAPT network.
> The AAPT edge router profile is "best effort" for the lines in question.
> This site has been problematic for quite some time, and faults have been
> logged but AAPT haven't been able to resolve.
>
> Has anyone had a similar experience with AAPT business ADSL in general,
> and in particular with the "best effort" profile.
>
> Kind regards,
>   - Guy.
>
>