[AusNOG] Windows Virus people [slightly OT]

Simon Kong Win Chang simon at skaccess.com
Thu Sep 22 13:07:29 EST 2011


interesting follow up

http://www.lifehacker.com.au/2011/09/one-dodgy-indian-scam-caller-has-its-microsoft-certification-revoked/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+LifehackerAustralia+%28Lifehacker+Australia%29&utm_content=Google+Reader


On Thu, Sep 22, 2011 at 10:38 AM, Simon Kong Win Chang
<simon at skaccess.com>wrote:

> last time i got those calls, i act dump, and got their logmein pin access,
> reported them to logmein, and they close their account.
>
> Scamwatch told me that because there are not in Australia, no legal action
> can be taken against them
>
>
> --
>
>
>
> Regards,
>
>
>
> *Simon Kong*
>
> Network Administrator
>
> Perth
>
>
>
> SKaccess
>
> Email: simon at skaccess.com
>
> Website: www.skaccess.com
>
> ABN: 99 613 974 399
>
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> On Fri, Aug 12, 2011 at 1:36 PM, Andrew Cox <andrew at accessplus.com.au>wrote:
>
>> Hi Andrew,
>>
>> My parents get quite a few of these.. am staying with them for a week and
>> took one last night, leading the caller on a wild goose chase.
>>
>> I was firstly informed to go to computer -> manage -> event viewer ->
>> windows logs -> application logs where they claimed that the errors and
>> warnings I could see were indications of viruses and computer corruption.
>>
>> By this time I had setup a virtual machine with XP with which to continue
>> on the ruse. Long story short they had me install an application for remote
>> access and then tried to convince me to pay for "software warranties and
>> support" (via paypal, and then their website because my card didn't work -
>> fake card of course) to 'fix' the viruses on my machine :-)
>>
>> If anyone is interested I recorded the whole conversation as well as
>> taking screen caps of the sites they had me visit at the time, unfortunately
>> no caller ID at parents place however it sounded like it was coming from a
>> call center of sorts.
>>
>> Kind Regards,
>>
>> Andrew Cox
>> Senior Network Administrator
>> AccessPlus / BigAir Universe Broadband
>> www.accessplus.com.au | www.bigair.com.au
>>
>>
>>
>> On 12 August 2011 13:10, Andrew Yager <andrew at rwts.com.au> wrote:
>>
>>> Hi,
>>>
>>> Just had an interesting call from Microsoft Windows Support telling me my
>>> computer had a virus.
>>>
>>> I told them that the Kernel was missing and it kept restarting.
>>>
>>> They have given me a phone number to call them back on - does anyone have
>>> a good way to find the carrier who holds that number to alert them to their
>>> customers "dubious" activity? It's quite obviously a VoIP service - sounds
>>> like an ILBC codec at one point (at least).
>>>
>>> Thanks,
>>> Andrew
>>>
>>>  --
>>> *Andrew Yager, Managing Director*   *(MACS BCompSc MCP)*
>>> Real World Technology Solutions Pty Ltd  - IT people you can trust
>>> ph: 1300 798 718 or (02) 9037 0500
>>> fax: (02) 9037 0591 mob: 0405 152 568
>>> http://www.rwts.com.au/
>>>
>>>
>>>
>>>
>>>
>>>
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>>>
>>
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>>
>
>
> --
> Regards,
> Simon
>



-- 
Regards,
Simon
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