[AusNOG] Suspected routing issue at TPG

Jared Hirst jared.hirst at serversaustralia.com.au
Thu Sep 1 10:54:19 EST 2011


Yes we are having the same issue, talking to the TPG NOC has been useless,
they have given me an ETA of 2 HOURS!!!!!



Not happy! If anyone has a direct NOC contact please let me know.





Kindest Regards,

Jared Hirst
*
Servers Australia Pty Ltd*



Direct:                    (02) 4307 4205

Fax:                         (02) 4307 4201

Network Ops:        (02) 9037 4343

Web:                      *http://www.serversaustralia.com.au*

Office Address:    2/2 Teamster Close, Tuggerah NSW 2259

Postal Address:    PO Box 3187, Tuggerah NSW 2259

[image: Description: Description: Description: serversaust-logo-vector.jpg]







*From:* ausnog-bounces at lists.ausnog.net [mailto:
ausnog-bounces at lists.ausnog.net] *On Behalf Of *Ben Byer
*Sent:* Thursday, 1 September 2011 10:52 AM
*To:* AusNOG at lists.ausnog.net
*Subject:* [AusNOG] Suspected routing issue at TPG



Hi all,



if there is anyone here from TPG NOC, please can you contact me?



Since approx. 09:30 AEST this morning I'm seeing multiple customers
reporting connectivity issues, all of them are using TPG as their ISP.  An
example traceroute:



Tracing route to mc-au.server-secure.com [203.210.124.16]

over a maximum of 30 hops:



  1     *        *        *     Request timed out.

  2    32 ms    32 ms    30 ms  10.20.21.123

  3    38 ms    33 ms    32 ms  202.7.173.149

  4    31 ms    32 ms    33 ms  syd-sot-ken-crt1-ge-5-1-0.tpgi.com.au [202.7.162

.173]

  5    67 ms    73 ms    71 ms  adl-ts3-2600-210.tpgi.com.au [203.29.135.210]

  6   333 ms    32 ms    33 ms  adl-ts3-2600-213.tpgi.com.au [203.29.135.213]

  7   498 ms   177 ms    69 ms  adl-ts3-2600-214.tpgi.com.au [203.29.135.214]

  8    67 ms    80 ms    68 ms  adl-ts3-2600-213.tpgi.com.au [203.29.135.213]

  9   242 ms   347 ms   259 ms  adl-ts3-2600-214.tpgi.com.au [203.29.135.214]

 10   132 ms   100 ms   112 ms  adl-ts3-2600-213.tpgi.com.au [203.29.135.213]

 11  1039 ms   488 ms   279 ms  adl-ts3-2600-214.tpgi.com.au [203.29.135.214]

 12   138 ms   139 ms   229 ms  adl-ts3-2600-213.tpgi.com.au [203.29.135.213]

 13   184 ms   175 ms   178 ms  adl-ts3-2600-214.tpgi.com.au [203.29.135.214]

 14   172 ms   527 ms   575 ms  adl-ts3-2600-213.tpgi.com.au [203.29.135.213]

 15   207 ms     *      211 ms  adl-ts3-2600-214.tpgi.com.au [203.29.135.214]

 16   425 ms   208 ms   381 ms  adl-ts3-2600-213.tpgi.com.au [203.29.135.213]

 17   289 ms     *      497 ms  adl-ts3-2600-214.tpgi.com.au [203.29.135.214]

 18   247 ms     *      736 ms  adl-ts3-2600-213.tpgi.com.au [203.29.135.213]

 19     *      867 ms  1062 ms  adl-ts3-2600-214.tpgi.com.au [203.29.135.214]

 20   486 ms   273 ms   281 ms  adl-ts3-2600-213.tpgi.com.au [203.29.135.213]

 21   313 ms     *        *     adl-ts3-2600-214.tpgi.com.au [203.29.135.214]

 22     *      314 ms   314 ms  adl-ts3-2600-213.tpgi.com.au [203.29.135.213]

 23   527 ms     *      348 ms  adl-ts3-2600-214.tpgi.com.au [203.29.135.214]

 24   525 ms   603 ms     *     adl-ts3-2600-213.tpgi.com.au [203.29.135.213]

 25   389 ms   475 ms     *     adl-ts3-2600-214.tpgi.com.au [203.29.135.214]

 26   393 ms     *        *     adl-ts3-2600-213.tpgi.com.au [203.29.135.213]

 27   754 ms   571 ms     *     adl-ts3-2600-214.tpgi.com.au [203.29.135.214]

 28   899 ms   808 ms   419 ms  adl-ts3-2600-213.tpgi.com.au [203.29.135.213]

 29     *      799 ms   455 ms  adl-ts3-2600-214.tpgi.com.au [203.29.135.214]

 30     *      458 ms   460 ms  adl-ts3-2600-213.tpgi.com.au [203.29.135.213]



Trace complete.



Thanks,

B



-- 
_________________________________________________________________________
[ e - ben.byer at gmail.com ]
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