[AusNOG] Any Westnet NOC operator's onlist? Having aroutingissue to one of your DSL customers...
Gary Buckmaster
gary.buckmaster at digitalpacific.com.au
Tue Oct 4 11:24:34 EST 2011
I can confirm that we're seeing this same issue on our network. No
connectivity between IInet and our Sydney datacenter.
On 10/4/2011 11:02 AM, Chris Macko wrote:
> Hi David,
>
> We're seeing the same occurrence from Iinet clients today to Sydney
> services. We're simply getting blackholed on the other end of your Pipe
> connection;
>
> |---------------------------------------------------------------------------
> ---------------|
> | WinMTR statistics
> |
> | Host - % | Sent | Recv | Best | Avrg
> | Wrst | Last |
> |------------------------------------------------|------|------|------|-----
> -|------|------|
> | 122.100.2.4 - 0 | 318 | 318 | 0 | 2
> | 250 | 0 |
> | 218.100.2.69 - 0 | 318 | 318 | 0 | 3
> | 109 | 0 |
> | No response from host - 100 | 318 | 0 | 0 | 0
> | 0 | 0 |
> |________________________________________________|______|______|______|_____
> _|______|______|
>
> Kind Regards,
>
> Chris Macko
> Managing Director
> Interhost Pacific Pty Ltd t/a Intervolve
>
> Support Phone 1300 664 574 / +61 8 8260 4237
> Sales Phone +61 3 9646 2060
> Accounts Phone +61 8 8260 4237
> Office Fax +61 8 8260 4312
>
> Sales Email sales at intervolve.com.au
> Support Email support at intervolve.com.au
> Accounts Email accounts at intervolve.com.au
>
> Website www.intervolve.com.au
>
>
> This email contains information that is confidential to the intended
> recipient. It may also contain information, which is subject to legal
> privilege. If you are not the intended recipient, you must not use, pass on
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>
> -----Original Message-----
> From: ausnog-bounces at lists.ausnog.net
> [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Chris Macko
> Sent: Friday, 30 September 2011 5:14 PM
> To: 'David Harmsworth'; AusNOG at lists.ausnog.net
> Subject: Re: [AusNOG] Any Westnet NOC operator's onlist? Having
> aroutingissue to one of your DSL customers...
>
> Hi David,
>
> All services were restored within 15 minutes of appearing, goog work to your
> team for the quick response :)
>
> Kind Regards,
>
> Chris Macko
> Managing Director
> Interhost Pacific Pty Ltd t/a Intervolve
>
> Support Phone 1300 664 574 / +61 8 8260 4237
> Sales Phone +61 3 9646 2060
> Accounts Phone +61 8 8260 4237
> Office Fax +61 8 8260 4312
>
> Sales Email sales at intervolve.com.au
> Support Email support at intervolve.com.au
> Accounts Email accounts at intervolve.com.au
>
> Website www.intervolve.com.au
>
>
> This email contains information that is confidential to the intended
> recipient. It may also contain information, which is subject to legal
> privilege. If you are not the intended recipient, you must not use, pass on
> or copy this message. We also ask that you notify the sender by email or
> telephone and destroy the original message. Thank you.
>
>
> -----Original Message-----
> From: David Harmsworth [mailto:davidh at staff.iinet.net.au]
> Sent: Friday, 30 September 2011 5:10 PM
> To: 'AusNOG at lists.ausnog.net'
> Cc: 'cmacko at intervolve.com.au'; 'Justin Twiss'
> Subject: RE: [AusNOG] Any Westnet NOC operator's onlist? Having a
> routingissue to one of your DSL customers...
>
> Hi all
>
> It looks to me that there are two separate issues here.
>
> The first as already discussed is that 56.6.0.0 does not belong to
> iiNet/Westnet. I'd suggest asking your client to get in touch with our
> Support team to get that sorted out - we shouldn't have such incorrect
> information in our records :)
>
> The second is a blackholing issue that cropped up in response to a DDoS
> earlier today, affecting an upstream provider’s network. Some of our
> prefixes went missing within that network, but have since been restored.
>
> Are there any outstanding connectivity issues at the minute? Feel free to
> contact either myself directly, or our NOC (noc at staff.iinet.net.au) if there
> are any current issues.
>
>
> Kind Regards,
>
>
> David Harmsworth
> Network Engineer
>
> iiNet Limited
> Level 2, 502 Hay St, Subiaco WA 6008
> email: davidh at staff.iinet.net.au
>
>
>
>
>
> From: ausnog-bounces at lists.ausnog.net
> [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Chris Macko
> Sent: Friday, 30 September 2011 1:58 PM
> To: 'Justin Twiss'; AusNOG at lists.ausnog.net
> Subject: Re: [AusNOG] Any Westnet NOC operator's onlist? Having a routing
> issue to one of your DSL customers...
>
>
> Hi Guys,
> Saw this as well, believe a problem out of Victoria as we had multiple Iinet
> clients calling the support guys here, saw the same black-holing outbound
> within Iinet on the other end of multiple connections as well.
> Kind Regards,
> Chris Macko
> Managing Director
> Interhost Pacific Pty Ltd t/a Intervolve Support Phone 1300 664 574 / +61 8
> 8260 4237 Sales Phone
> +61 3 9646 2060
> Accounts Phone
> +61 8 8260 4237
> Office Fax
> +61 8 8260 4312
>
>
> Sales Email
> sales at intervolve.com.au
> Support Email
> support at intervolve.com.au
> Accounts Email
> accounts at intervolve.com.au
>
>
> Website
> www.intervolve.com.au
>
>
>
>
> This email contains information that is confidential to the intended
> recipient. It may also contain information, which is subject to legal
> privilege. If you are not the intended recipient, you must not use, pass on
> or copy this message. We also ask that you notify the sender by email or
> telephone and destroy the original message. Thank you.
>
>
>
>
>
>
>
> ________________________________________
> From: ausnog-bounces at lists.ausnog.net
> [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Justin Twiss
> Sent: Friday, 30 September 2011 3:20 PM
> To: AusNOG at lists.ausnog.net
> Subject: [AusNOG] Any Westnet NOC operator's onlist? Having a routing issue
> to one of your DSL customers...
>
> Hey all,
>
> Any Westnet NOC op’s on-list? Having a routing issue to a host on your
> 56.6.5.0 subnet (Client’s Westnet portal is showing that’s the IP of their
> service but traceroute’s to their IP from multiple external providers
> (Nextgen, Telstra and Amcom) are dying…
>
> Sorry for the additional info re: traceroutes but I find it helps to have
> too much information initially and be able to cull unnecessary than not have
> enough info and needing to ask for more ?
>
>
> > From the Westnet User Portal for this client:
>
> 1. Username: civicXXXX at westnet.com.au
> 2. Password: XXXXXXXXXX
> 3. Broadband phone number: (08) XXXX XXXX 4. IP address(es): 56.6.5.XX 5.
> Email address: civicXXXX at westnet.com.au 6. Billing email address:
> admin at XXXX.com.au 7. Account type: ADSL2+ Business-1
>
> > From Telstra:
> #trace 56.6.5.49
>
> Type escape sequence to abort.
> Tracing the route to 56.6.5.49
>
> 1 139.130.37.133 0 msec 0 msec 0 msec
> 2 203.50.115.129 4 msec 0 msec 4 msec
> 3 203.50.11.18 40 msec 32 msec 36 msec
> 4 203.50.6.185 44 msec 44 msec 48 msec
> 5 203.50.11.12 60 msec 60 msec 60 msec
> 6 * * *
> 7 * * *
> 8 * * *
> 9 * * *
> 10 * * *
> 11 * * *
>
> > From Nextgen (which should be routing via WAIX):
>
> unixweb1:~# traceroute 56.6.5.49
> traceroute to 56.6.5.49 (56.6.5.49), 30 hops max, 60 byte packets
> 1 core5406.bekkers.network (x.x.x.1) 0.327 ms 0.461 ms 0.421 ms
> 2 svrfw01a.bekkers.network (x.x.y.10) 0.384 ms 0.391 ms 0.400 ms
> 3 birx.bekkers.com.au (203.13.164.1) 0.898 ms 0.839 ms 0.801 ms
> 4 c-20599-1214-vaies-800-086.pr1.prth.nxg.net.au (121.200.227.137) 2.615
> ms 2.991 ms 4.020 ms
> 5 * * *
> 6 * * *
> 7 * * *
> 8 * * *
> 9 * * *
> 10 * * *
>
>
> > From Primus’s Perth looking glass:
>
> Tracing the route to 56.6.5.49
>
> 1 39.207-27-211.core.pth.iprimus.net.au (211.27.207.39) 12 msec
> 8.207-27-211.core.pth.iprimus.net.au (211.27.207.8) 0 msec
> 7.207-27-211.core.pth.iprimus.net.au (211.27.207.7) 0 msec
> 2 ge-1-1-8.csr01.syd.iprimus.net.au (203.134.2.21) 52 msec
> ge-1-0-8.csr01.equ.iprimus.net.au (203.134.2.177) 52 msec
> ge-1-1-8.csr02.syd.iprimus.net.au (203.134.2.181) 60 msec
> 3 ge-1-1-9.csr02.mel.iprimus.net.au (203.134.2.213) 68 msec
> irb5.bsr02.equ.iprimus.net.au (210.50.143.164) 56 msec
> vl-60.sw01.equ.iprimus.net.au (203.134.2.102) 68 msec
> 4 ge-0-1-9.bsr01.lax.iprimus.net.au (203.134.2.174) 196 msec
> ge-0-2.br03.mel.iprimus.net.au (210.50.233.202) 72 msec
> ge-0-0-8.bsr01.lax.iprimus.net.au (203.134.2.154) 196 msec
> 5 *
> ae3-165.lax20.ip4.tinet.net (77.67.78.181) !N
> ge-1-3-0.br04.mel.iprimus.net.au (203.134.123.68) 64 msec
>
>
>
> -JT
>
> Justin Twiss
> Hosting Manager
>
> 884 Beaufort Street, Inglewood, WA, 6052
> Telephone: (08) 9422 6777
> Mobile: 0405 555 044
> Facsimile: (08) 9272 6625
> Justin.Twiss at bekkers.com.au | www.bekkers.com.au
> ________________________________________
>
>
>
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>
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