[AusNOG] Anyone else experiencing high latency, low speeds through internode?

Sun Jul 4 19:12:08 EST 2010

On Sun, 4 Jul 2010 16:58:52 +1000
Karl Kloppenborg <karl at karltec.net> wrote:

> I just did what you said, disconnected all devices from my network, just down all background processes like bittorrent and what not.
> 

Non-official ISP support that way -----> http://www.whirlpool.net.au/

> karl:~ karl$ ping google.com
> PING google.com (66.102.11.104): 56 data bytes
> Request timeout for icmp_seq 0
> 64 bytes from 66.102.11.104: icmp_seq=0 ttl=57 time=1247.044 ms
> 64 bytes from 66.102.11.104: icmp_seq=1 ttl=57 time=1474.732 ms
> 64 bytes from 66.102.11.104: icmp_seq=2 ttl=57 time=1339.901 ms
> 64 bytes from 66.102.11.104: icmp_seq=3 ttl=57 time=1003.496 ms
> Request timeout for icmp_seq 5
> 64 bytes from 66.102.11.104: icmp_seq=5 ttl=57 time=1778.328 ms
> 64 bytes from 66.102.11.104: icmp_seq=7 ttl=57 time=490.516 ms
> 64 bytes from 66.102.11.104: icmp_seq=8 ttl=57 time=673.923 ms
> Request timeout for icmp_seq 9
> 64 bytes from 66.102.11.104: icmp_seq=9 ttl=57 time=1004.026 ms
> 64 bytes from 66.102.11.104: icmp_seq=10 ttl=57 time=1004.760 ms
> 64 bytes from 66.102.11.104: icmp_seq=11 ttl=57 time=1004.049 ms
> 64 bytes from 66.102.11.104: icmp_seq=12 ttl=57 time=505.699 ms
> 64 bytes from 66.102.11.104: icmp_seq=13 ttl=57 time=397.397 ms
> 64 bytes from 66.102.11.104: icmp_seq=14 ttl=57 time=135.554 ms
> 64 bytes from 66.102.11.104: icmp_seq=15 ttl=57 time=1004.349 ms
> 64 bytes from 66.102.11.104: icmp_seq=17 ttl=57 time=148.008 ms
> 64 bytes from 66.102.11.104: icmp_seq=18 ttl=57 time=105.495 ms
> Request timeout for icmp_seq 19
> 64 bytes from 66.102.11.104: icmp_seq=19 ttl=57 time=1004.019 ms
> 64 bytes from 66.102.11.104: icmp_seq=20 ttl=57 time=1001.950 ms
> 64 bytes from 66.102.11.104: icmp_seq=21 ttl=57 time=924.164 ms
> ^C
> --- google.com ping statistics ---
> 23 packets transmitted, 19 packets received, 17.4% packet loss
> round-trip min/avg/max/stddev = 105.495/855.127/1778.328/450.816 ms
> karl:~ karl$ 
> 
> 
> Cheers!
> Karl Kloppenborg
> 
> 
> On 04/07/2010, at 16:56, Karl Kloppenborg wrote:
> 
> > I have already logged support with them...
> > 
> > Just thought I would like to see what your thoughts were,
> > Seems a bit strange to just suddenly "Do" this.
> > 
> > Cheers!
> > Karl Kloppenborg
> > 
> > 
> > 
> > 
> > On 04/07/2010, at 16:52, Scott Howard wrote:
> > 
> >> 1300 788 233
> >> 
> >> Internode's customer support is excellent, and (with no offense to MMC!) far better than you're going to get here...
> >> 
> >>   Scott.
> >> 
> >> 
> >> On Sat, Jul 3, 2010 at 11:47 PM, Karl Kloppenborg <karl at karltec.net> wrote:
> >> Yeah,
> >> Rebooted three - four times.
> >> 
> >> Checked all computers on the network (two of them) turned off the other one, plus checked my macbook for transfers happening in the background, nothing out of the normal.
> >> 
> >> I have also checked the DHCP table for any people who might have hacked and jumping my wifi (Tin foil hats :D )
> >> 
> >> Nothing out of the ordinary...
> >> 
> >> Very strange,
> >> 
> >> DSL Status:	Connected
> >> DSL Modulation Mode:	MultiMode
> >> DSL Path Mode:	Interleaved
> >> Downstream Rate:	9888 kbps
> >> Upstream Rate:	128 kbps
> >> Downstream Margin:	9 db
> >> Upstream Margin:	11 db
> >> Downstream Line Attenuation:	25 db
> >> Upstream Line Attenuation:	7.5 db
> >> Downstream Transmit Power:	10 db
> >> Upstream Transmit Power:	19 db
> >> PVC Connection  
> >> Encapsulation:	RFC 2516 PPPoE
> >> Multiplexing:	LLC
> >> Qos:	UBR
> >> Pcr Rate:	0
> >> Scr Rate:	0
> >> Autodetect:	Enable
> >> VPI:	8
> >> VCI:	35
> >> Enable:	Yes
> >> PVC Status:	Up
> >> 
> >> 
> >> 
> >> Cheers!
> >> Karl Kloppenborg
> >> 
> >> 
> >> 
> >> 
> >> On 04/07/2010, at 16:43, Matthew Moyle-Croft wrote:
> >> 
> >>> You're seeing 700ms+ on the first hop.
> >>> 
> >>> I'd suggest checking if you're transferring a lot of stuff and/or just try rebooting your ADSL modem/router.
> >>> 
> >>> MMC
> >>> 
> >>> On 04/07/2010, at 4:10 PM, Karl Kloppenborg wrote:
> >>> 
> >>>> Hey Matthew,
> >>>> 
> >>>> You are right, how very noob of me to :P
> >>>> 
> >>>> karl:~ karl$ traceroute google.com
> >>>> traceroute to google.com (66.102.11.104), 64 hops max, 52 byte packets
> >>>>  1  192.168.1.1 (192.168.1.1)  4.504 ms  1.418 ms  1.175 ms
> >>>>  2  lns20.syd7.internode.on.net (150.101.199.219)  981.656 ms  716.172 ms  818.604 ms
> >>>>  3  te3-3.cor2.syd7.internode.on.net (150.101.195.13)  743.925 ms  688.767 ms  136.491 ms
> >>>>  4  gi6-0-0-145.bdr1.syd6.internode.on.net (150.101.195.245)  142.577 ms  232.041 ms  921.565 ms
> >>>>  5  gw.google.com (150.101.225.34)  1126.228 ms  920.613 ms  819.387 ms
> >>>>  6  66.249.95.232 (66.249.95.232)  409.420 ms  408.016 ms  718.100 ms
> >>>>  7  64.233.174.242 (64.233.174.242)  716.887 ms  939.990 ms  1228.640 ms
> >>>>  8  syd01s01-in-f104.1e100.net (66.102.11.104)  627.500 ms  907.453 ms  432.102 ms
> >>>> karl:~ karl$ 
> >>>> 
> >>>> 
> >>>> 
> >>>> Cheers!
> >>>> Karl Kloppenborg
> >>>> 
> >>>> 
> >>>> 
> >>>> 
> >>>> On 04/07/2010, at 16:38, Matthew Moyle-Croft wrote:
> >>>> 
> >>>>> Karl,
> >>>>> I have no idea where you are.  If you're having an issue then at least a traceroute would be good as we terminate DSL in 13 sites in Australia, so even narrowing that down, especially with 9 IXes we peer at in Australia plus significant private peering, it's a bit tricky.
> >>>>> 
> >>>>> MMC
> >>>>> 
> >>>>> On 04/07/2010, at 3:55 PM, Karl Kloppenborg wrote:
> >>>>> 
> >>>>>> Sorry didn't mean to use it as a support channel, was more asking if it is indeed related to the PIPE post.
> >>>>>> 
> >>>>>> :)
> >>>>>> 
> >>>>>> Cheers!
> >>>>>> Karl Kloppenborg
> >>>>>> 
> >>>>>> On 04/07/2010, at 16:22, Matthew Moyle-Croft wrote:
> >>>>>> 
> >>>>>>> Karl,
> >>>>>>> Thanks for all the detail,
> >>>>>>> 
> >>>>>>> I suggest you contact https://secure.internode.on.net/contact/online/#support
> >>>>>>> 
> >>>>>>> MMC
> >>>>>>> 
> >>>>>>> On 04/07/2010, at 3:34 PM, Karl Kloppenborg wrote:
> >>>>>>> 
> >>>>>>>> Noggers,
> >>>>>>>> 
> >>>>>>>> Seems I am getting really poor speeds on Internode residential plus some pretty big latency issues for google
> >>>>>>>> 
> >>>>>>>> karl:~ karl$ ping google.com
> >>>>>>>> PING google.com (66.102.11.104): 56 data bytes
> >>>>>>>> 64 bytes from 66.102.11.104: icmp_seq=0 ttl=57 time=297.618 ms
> >>>>>>>> 64 bytes from 66.102.11.104: icmp_seq=1 ttl=57 time=136.979 ms
> >>>>>>>> 64 bytes from 66.102.11.104: icmp_seq=2 ttl=57 time=182.588 ms
> >>>>>>>> 64 bytes from 66.102.11.104: icmp_seq=3 ttl=57 time=240.112 ms
> >>>>>>>> ^C
> >>>>>>>> 
> >>>>>>>> I might just be reiterating over the PIPE issue though?
> >>>>>>>> 
> >>>>>>>> 
> >>>>>>>> Cheers!
> >>>>>>>> Karl Kloppenborg
> >>>>>>>> 
> >>>>>>>> 
> >>>>>>>> 
> >>>>>>>> <ATT00001..txt>
> >>>>>>> 
> >>>>>>> 
> >>>>>>> 
> >>>>> 
> >>> 
> >> 
> >> 
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> >> 
> >> 
> > 
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