[AusNOG] pipe melb dc outage

McDonald Richards macca at vocus.com.au
Fri Dec 10 12:29:02 EST 2010


Hi Guys,

Just want to let everyone know that this site is back on mains power,
generators are online and all systems are back to normal.

We'll be sending a detailed incident report to customers once all the
information has been collated but if anyone has any further problems please
give us a call.

McDonald Richards
CTO
Vocus Communications Ltd

Level 1, 189 Miller St
North Sydney, NSW 2060
T: +61 2 8117 5909
www.vocus.com.au
ASX: VOC


On 10/12/10 12:03 PM, "James Troy (PageUp/AU/VIC)" <jamest at pageuppeople.com>
wrote:

> You have to love the spin the media puts on these things, we were affected by
> the datacom/globalcenter issue earlier this year and the amount of spin put on
> that was ridiculous.
> 
> James Troy
> 
> System / Network administrator
> 
> P: +613 8677 3735
> 
> F: +613 9923 6112
> 
> W: www.pageuppeople.com<http://www.pageuppeople.com>
> 
> Level 10, 91 William Street
> 
> Melbourne VIC 3000 Australia
> 
> Retain  Recruit  Perform  Develop
> 
> 
> [Description: Description: Description: PageUp People]
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> [Description: Description: Description: people on the same page]
> 
> 
> 
> 
> From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-bounces at lists.ausnog.net]
> On Behalf Of Greg Lipschitz
> Sent: Friday, 10 December 2010 11:16 AM
> To: ausnog at ausnog.net
> Subject: Re: [AusNOG] pipe melb dc outage - Email found in subject
> 
> Let¹s get the facts straight here folks. Techs were not turned away.
> 
> We were advised that the VESDA system was currently in a state where it was
> not able to be disabled immediately and therefore, it was not safe to allow
> personnel in to the DC in the off chance that the VESDA system triggered.
> 
> The DC operators were working with the relevant Fire System company to ensure
> the VESDA system in the DC was prior to letting personnel back in to the DC.
> 
> DC Staff were extremely helpful and provided us with the information we needed
> in order to restore services in a timely manner whilst ensuring the safety of
> equipment and personnel.
> 
> When our team left the site, the site manager advised that the site was going
> to remain on Generator Power until such time that the Power Authority had
> satisfied him that it was safe to return mains power to the site.
> 
> Regards,
> 
> Greg Lipschitz
> Director
> 
> Summit IT Management
> A Division of The Summit Group (Australia) Pty Ltd
> Œreach your peak¹
> 
> Phone (Australia):    1300 049 749
> Phone (US & Canada): (321) 216 3844
> E-mail:      greg at thesummitgroup.com.au
> Internet:   http://www.thesummitgroup.com.au/
> Address:   P.O. Box 3225
>                   Doncaster East,
>                   Melbourne, Australia
>                   3109
> [Description: cid:3361880753_135876713]
> To see these services and more visit our website,
> http://www.thesummitgroup.com.au/
> 
> This e-mail and any attachments are confidential and may be subject to legal
> or some other professional privilege.  They are intended solely for the
> attention and use of the named addressee(s).  They must not be disclosed to
> any person without authorisation.  If you are not a named addressee you must
> not use, disclose, retain or reproduce all or any part of the information
> contained in this e-mail or any attachments.  If you have received this email
> by mistake please notify the sender immediately by return email and delete or
> destroy all copies of the email.  Any confidentiality, privilege or copyright
> is not waived or lost because this email has been sent to you by mistake.
> Before opening or using attachments check them for viruses and defects.
> Regardless of any loss, damage or consequence, whether caused by the
> negligence of the sender or not, resulting directly or indirectly from the use
> of any attached files our liability is limited to re-supplying any affected
> attachments. Any representations or opinions expressed are those of the
> individual sender, and not necessarily those of Summit IT Management.
> 
> From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-bounces at lists.ausnog.net]
> On Behalf Of Noel Butler
> Sent: Friday, 10 December 2010 10:52 AM
> To: ausnog at ausnog.net
> Subject: [AusNOG] pipe melb dc outage
> 
> http://www.itnews.com.au/News/241281,pipe-dc2-data-centre-blacks-out.aspx
> 
> The nice bit being "Sources told iTnews that customer techs were being turned
> away from entering the facility to check on their equipment immediately after
> the restoration of back-up power."
> The Summit Group<http://www.thesummitgroup.com.au> Message Security powered by
> ExchangeDefender<http://www.exchangedefender.com.au> - Check
> Authenticity<http://www.exchangedefender.com/verify.asp?id=oBA0G5mf030852&from
> =greg at thesummitgroup.com.au>
> _______________________________________________
> AusNOG mailing list
> AusNOG at lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog





More information about the AusNOG mailing list