[AusNOG] Outage at iPrimus Datacentre - 55 King St, Melbourne

Skeeve Stevens skeeve at skeeve.org
Mon Feb 2 10:00:00 EST 2009


You woulda thought security guards would have been appropriate though.

...Skeeve

-----Original Message-----
From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Brad Gould
Sent: Monday, 2 February 2009 9:49 AM
Cc: ausnog at ausnog.net
Subject: Re: [AusNOG] Outage at iPrimus Datacentre - 55 King St, Melbourne

All the doors at 55 King are mag-locks.  So the doors being wide open 
would have been a legally-mandated feature, not a bug.

Brad


Campbell, Alex wrote:
> Is it standard practise for all the doors to unlock when power goes 
> out?  Surely the security system (and perhaps lights) should be on their 
> own UPS?
> 
>  
> 
>  
> 
> *From:* ausnog-bounces at lists.ausnog.net 
> [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Darren Moss
> *Sent:* Sunday, 1 February 2009 10:35 PM
> *To:* ausnog at ausnog.net
> *Subject:* Re: [AusNOG] Outage at iPrimus Datacentre - 55 King St,
Melbourne
> 
>  
> 
> What an absolute disgrace.
> 
>  
> 
> I was onsite today and the place was a disaster. No lights, no air-con, 
> security doors wide open.
> 
> No checking of IDs, process out the door.
> 
>  
> 
> My staff and I removed application servers and walked straight past the 
> NOC staff - who did not even ask what we were doing.
> 
> Yes, that's right, lugging HP Proliant boxes and rail kits under our 
> arms. Can you believe it ???
> 
>  
> 
> Thank goodness we removed the bulk of our application servers from there 
> in 2008.
> 
> The rest will be removed this week.
> 
> 
> 
> Regards, 
>  
>  
> *Darren Moss
> *General Manager, Director
> [p] 1300 131 083 x105 [f] 03 9532 6100 [m] 0421 042 999
> [e] Darren.Moss at em3.com.au <mailto:Darren.Moss at em3.com.au> [w] 
> www.em3.com.au <http://www.em3.com.au/>
> [h] www.em3.com.au/TechnicalSupport 
> <http://www.em3.com.au/TechnicalSupport.html>
> 
> Reach me by dialing Extension 105.
>  
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> Pty Ltd.
> 
>  
> 
>  
> 
> Primus staff have just confirmed that the facility is back on mains 
> power, and power has been restored to all customer areas.
> 
>  
> 
> No word on what happened to the generator (generators?) yet.
> 
>  
> 
>  
> 
>  
> 
> *From:* Skeeve Stevens [mailto:skeeve at skeeve.org]
> *Sent:* Sunday, 1 February 2009 6:05 PM
> *To:* 'Bevan Slattery'; Campbell, Alex; ausnog at ausnog.net
> *Subject:* RE: [AusNOG] Outage at iPrimus Datacentre - 55 King St,
Melbourne
> 
>  
> 
> Any word as to what happened to the generators?
> 
>  
> 
> .Skeeve
> 
>  
> 
> --
> 
> Skeeve Stevens, CEO/Technical Director
> 
> eintellego Pty Ltd - The Networking Specialists
> 
> skeeve at eintellego.net / www.eintellego.net
> 
> Phone: 1300 753 383, Fax: (+612) 8572 9954
> 
> Cell +61 (0)414 753 383 / skype://skeeve
> 
> --
> 
> NOC, NOC, who's there?
> 
>  
> 
> Disclaimer: Limits of Liability and Disclaimer: This message is for the 
> named person's use only. It may contain sensitive and private 
> proprietary or legally privileged information. You must not, directly or 
> indirectly, use, disclose, distribute, print, or copy any part of this 
> message if you are not the intended recipient. eintellego Pty Ltd and 
> each legal entity in the Tefilah Pty Ltd group of companies reserve the 
> right to monitor all e-mail communications through its networks.  Any 
> views expressed in this message are those of the individual sender, 
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> to state them to be the views of any such entity. Any reference to 
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> contract terms is subject to separate confirmation in writing signed by 
> an authorised representative of eintellego. Whilst all efforts are made 
> to safeguard inbound and outbound e-mails, we cannot guarantee that 
> attachments are virus-free or compatible with your systems and do not 
> accept any liability in respect of viruses or computer problems
experienced.
> 
>  
> 
>  
> 
>  
> 
> *From:* ausnog-bounces at lists.ausnog.net 
> [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Bevan Slattery
> *Sent:* Sunday, 1 February 2009 5:58 PM
> *To:* Campbell, Alex; skeeve at eintellego.net; ausnog at ausnog.net
> *Subject:* Re: [AusNOG] Outage at iPrimus Datacentre - 55 King St,
Melbourne
> *Importance:* High
> 
>  
> 
> Further update from Primus. Failure of substation.  City Power (I think) 
> have been working on the issue.  Problem has been rectified and are 
> about to switch back to mains as I type.
> 
> 
> Cheers
> 
>  
> 
> [b]
> 
>  
> 
> ------------------------------------------------------------------------
> 
> *From:* ausnog-bounces at lists.ausnog.net 
> [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Campbell, Alex
> *Sent:* Sunday, February 01, 2009 4:37 PM
> *To:* skeeve at eintellego.net; ausnog at ausnog.net
> *Subject:* Re: [AusNOG] Outage at iPrimus Datacentre - 55 King St,
Melbourne
> 
> We lost power at 2:40pm and saw both A & B feeds come back up in the 
> expansion room at about 4:02pm. At this stage some of the older areas 
> haven't had power restored yet.
> 
> Not getting any info from DC staff on cause or likelihood of continued 
> power issues tonight.
> 
> Alex
> (who doesn't mind hiding out from the Melbourne heat in the aircon at 
> Primus right now)
> 
> 
> --------------------------
> Sent using BlackBerry
> 
> ------------------------------------------------------------------------
> 
> *From*: ausnog-bounces at lists.ausnog.net
> *To*: ausnog at ausnog.net
> *Cc*: nznog at list.waikato.ac.nz
> *Sent*: Sun Feb 01 15:12:59 2009
> *Subject*: [AusNOG] Outage at iPrimus Datacentre - 55 King St, Melbourne
> 
> Hey all,
> 
>  
> 
> Little detail at present... but the iPrimus DC in 55 King St Melbourne 
> seems to have had a complete failure.  Power, UPS and Generator have 
> apparently all failed.
> 
>  
> 
> Anyone else have more detail, feel free to follow up.
> 
>  
> 
> ...Skeeve
> 
>  
> 
> --
> 
> Skeeve Stevens, CEO/Technical Director
> 
> eintellego Pty Ltd - The Networking Specialists
> 
> skeeve at eintellego.net / www.eintellego.net <http://www.eintellego.net>
> 
> Phone: 1300 753 383, Fax: (+612) 8572 9954
> 
> Cell +61 (0)414 753 383 / skype://skeeve
> 
> --
> 
> NOC, NOC, who's there?
> 
>  
> 
> Disclaimer: Limits of Liability and Disclaimer: This message is for the 
> named person's use only. It may contain sensitive and private 
> proprietary or legally privileged information. You must not, directly or 
> indirectly, use, disclose, distribute, print, or copy any part of this 
> message if you are not the intended recipient. eintellego Pty Ltd and 
> each legal entity in the Tefilah Pty Ltd group of companies reserve the 
> right to monitor all e-mail communications through its networks.  Any 
> views expressed in this message are those of the individual sender, 
> except where the message states otherwise and the sender is authorised 
> to state them to be the views of any such entity. Any reference to 
> costs, fee quotations, contractual transactions and variations to 
> contract terms is subject to separate confirmation in writing signed by 
> an authorised representative of eintellego. Whilst all efforts are made 
> to safeguard inbound and outbound e-mails, we cannot guarantee that 
> attachments are virus-free or compatible with your systems and do not 
> accept any liability in respect of viruses or computer problems
experienced.
> 
>  
> 
>  
> 
>  
> 
> 
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-- 
Brad Gould, Network Engineer
Internode
Level 5, 150 Grenfell Street, Adelaide 5000
P: 08 8228 2999  F: 08 8235 6999
bradley at internode.com.au; http://www.internode.on.net/
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