[AusNOG] Major Telstra Outage - Darwin, affecting voice and data services

Tue Apr 7 16:15:03 EST 2009

Yeah ;)

The outage only affected our customer telephony systems as we replicate
all applications and databases between Darwin and our other datacentres.

Otherwise I would be hung and quartered by now.

Regards, 

Darren Moss
General Manager, Director 
[p] 1300 131 083 x105 [f] 03 9532 6100 [m] 0421 042 999
[e] Darren.Moss at em3.com.au <mailto:Darren.Moss at em3.com.au>  [w] 
www.em3.com.au <http://www.em3.com.au/> 
[h] www.em3.com.au/TechnicalSupport
<http://www.em3.com.au/TechnicalSupport.html>  

Reach me by dialing Extension 105.

em3 People and Technology | Managed Technology Experts
postal: PO Box 2333, Moorabbin VIC 3189

New Zealand Airedale Street, Auckland City
postal: PO Box 39573, Howick 2045 NZ
[p] (09) 92 555 26 [m] 021 841 541

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From: Matthew Moyle-Croft [mailto:mmc at internode.com.au] 
Sent: Tuesday, 7 April 2009 4:07 PM
To: Darren Moss
Cc: Colwell, Scott; ausnog at ausnog.net
Subject: Re: [AusNOG] Major Telstra Outage - Darwin, affecting voice and
data services

Guess they won't be able to attack Optus with quite the fervor they've
done before over QLD. 

MMC

On 07/04/2009, at 3:34 PM, Darren Moss wrote:

	Hi Scott,

	Exchange hardware failure.
	They were talking about flying in equipment.

	All our services went down 1:40am AEST.
	Service restored at 11:37am AEST.

	Took down everything, including NT Govt.
	I am waiting for a detailed report on what happened.

	We've seen similar outages before, and they were previously
related to power at the exchange.

	Cheers.

	Regards, 

	Darren Moss
	General Manager, Director 
	[p] 1300 131 083 x105 [f] 03 9532 6100 [m] 0421 042 999
	[e] Darren.Moss at em3.com.au <mailto:Darren.Moss at em3.com.au>  [w] 
www.em3.com.au <http://www.em3.com.au/> 
	[h] www.em3.com.au/TechnicalSupport
<http://www.em3.com.au/TechnicalSupport.html>  

	Reach me by dialing Extension 105.

	em3 People and Technology | Managed Technology Experts
	postal: PO Box 2333, Moorabbin VIC 3189

	New Zealand Airedale Street, Auckland City
	postal: PO Box 39573, Howick 2045 NZ
	[p] (09) 92 555 26 [m] 021 841 541

	<image001.gif>

	Managed IT Services : Specialist Application Hosting: Hosted
Microsoft Exchange Server : Disaster Recovery
	Blackberry and iPhone email : Spam Filtering and Virus Control :
Security & Load Testing : Technical Support

	Find out more about our Business Technology services at 
http://services.em3.com.au <http://services.em3.com.au/> 

	This communication may contain confidential or privileged
information intended solely for the individual or entity above. If you
are not the intended recipient you must not use, interfere with,
disclose, copy or retain this email and you should notify the sender
immediately by return email or by contacting our office on +61 1300 131
083. Opinions expressed here are not necessarily those of em3 People and
Technology Pty Ltd.

________________________________

	From: ausnog-bounces at lists.ausnog.net [
mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Colwell, Scott
	Sent: Tuesday, 7 April 2009 3:21 PM
	To: ausnog at ausnog.net
	Subject: Re: [AusNOG] Major Telstra Outage - Darwin, affecting
voice and data services

	I've read the article on the ABC website (
http://www.abc.net.au/news/stories/2009/04/07/2536724.htm)

	Does anybody know more about what happened?

	Starting at 1am sounds like a maintenance gone bad.....

	Scott

________________________________

		From: ausnog-bounces at lists.ausnog.net [
mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Darren Moss
		Sent: Tuesday, 7 April 2009 8:31 AM
		To: ausnog at ausnog.net
		Subject: [AusNOG] Major Telstra Outage -
Darwin,affecting voice and data services

		Hi Noggers,

		There is currently a major outage in Darwin, affecting
voice and data services pretty much everywhere.

		ISDN down, BDSL down, Frame services down, ADSL down.

		Telstra does not have an ETA at this stage, however the
last update was they are locating replacement hardware.

		Cheers.

		Regards, 

		Darren Moss
		General Manager, Director 
		[p] 1300 131 083 x105 [f] 03 9532 6100 [m] 0421 042 999
		[e] Darren.Moss at em3.com.au [w] www.em3.com.au
<http://www.em3.com.au/> 
		[h] www.em3.com.au/TechnicalSupport
<http://www.em3.com.au/TechnicalSupport.html>  

		Reach me by dialing Extension 105.

		em3 People and Technology | Managed Technology Experts
		postal: PO Box 2333, Moorabbin VIC 3189

		New Zealand Airedale Street, Auckland City
		postal: PO Box 39573, Howick 2045 NZ
		[p] (09) 92 555 26 [m] 021 841 541

<http://www.em3.com.au/emailsig/em3-email-signature-block-10years.gif> 

		Managed IT Services : Specialist Application Hosting:
Hosted Microsoft Exchange Server : Disaster Recovery
		Blackberry and iPhone email : Spam Filtering and Virus
Control : Security & Load Testing : Technical Support

		Find out more about our Business Technology services at 
http://services.em3.com.au <http://services.em3.com.au/> 

		This communication may contain confidential or
privileged information intended solely for the individual or entity
above. If you are not the intended recipient you must not use, interfere
with, disclose, copy or retain this email and you should notify the
sender immediately by return email or by contacting our office on +61
1300 131 083. Opinions expressed here are not necessarily those of em3
People and Technology Pty Ltd.

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